Referencia de bloqueo a7fd81cc5eb88b7
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I don't know how to fix it can you help me? the appdata plutonium folder does not appear to me
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PANQUESITOxD post a screenshot of the error message
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PANQUESITOxD upload the dump file to google drive and post the link here.
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Dss0 how should i do that?
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PANQUESITOxD you go to the directory in the screenshot above. You can hit windows key + R and type %localappdata% into the run box to get to appdata quickly. Then you just open drive.google.com (i assume you have a google account?) in your browser and drag the dump file from the crashdumps folder into google drive.
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PANQUESITOxD here's a few things you can try/make sure of:
- make sure you're on windows 10 version 1607 or later
- running the game in a virtual machine doesn't work
- try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
- try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
- update your graphics drivers
- if you have a vr headset plugged in unplug it
- if you use an avermedia capture card uninstall it's drivers
- verify the integrity of your system files:
- open the start menu and search for "cmd"
- run cmd as admin
- execute the following command
dism /online /cleanup-image /restorehealth
- restart your pc
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Dss0 and if none of those work