Keep getting errors with t6 and iw5

XRed_CubeX

Hi, I recently installed plutonium on t4 and iw5 but when I try to start them I have this error that makes me angry and I don't know how to fix it, does anyone have an idea? Immagine 2022-06-02 134247.png

Resxt

Does your setup has anything special?
Custom Windows ISO/OS, virtual machine or anything like that?
Also do you start plutonium.exe and start the games normally or do you do anything special?

If there is anything you don't do the normal way (up-to-date Windows 8.1/10/11 without any VM/cloud machine etc. and running plutonium.exe by double clicking on it) then mention it

XRed_CubeX

Nothing, I just have windows 11 Italian, I don't do anything special

Resxt said in Keep getting errors with t6 and iw5:

Does your setup has anything special?
Custom Windows ISO/OS, virtual machine or anything like that?
Also do you start plutonium.exe and start the games normally or do you do anything special?

If there is anything you don't do the normal way (up-to-date Windows 8.1/10/11 without any VM/cloud machine etc. and running plutonium.exe by double clicking on it) then mention it

qnda

Hai per caso hardware Logitech con relativo Logitech G Hub? Ho avuto un problema simile (anche ampliato ad altri giochi) ed era dovuto ai driver orrendi di Logitech.

(I'm sorry for the Italian answer but i saw that the user is italian)

XRed_CubeX

qnda No, ho solo mouse e tastiera razer con cuffie corsair

qnda

Hai antivirus attivi, anche se in background?

Dss0

XRed_CubeX check if there are any crashdumps in %localappdata%/Plutonium/crashdumps and upload them to google drive.

XRed_CubeX

qnda Solo Windows Defender

Resxt

XRed_CubeX maybe one solution here can help

Crash with an error (0x000007b, crashdump error or similar)

There is no easy answer for this but here are some possible solutions

Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
Repair your game: https://plutonium.pw/docs/repair/
Update your GPU drivers
Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
If you're running the game in a virtual machine don't, this doesn't work
If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
If you use an Avermedia capture card uninstall its drivers
Verify the integrity of your system files:
Open the start menu and search for "cmd"
Run cmd as admin
Copy and paste (right click) each command below one by one in the cmd and press enter after each command
Only put the next command when the one you ran is finished.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow

Once it's done restart your PC

As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

XRed_CubeX

Dss0 said in Keep getting errors with t6 and iw5:

%localappdata%/Plutonium/crashdumps

There is nothing (However in the title I was wrong, I meant t4, not t6, forgive the mistake)

Resxt said in Keep getting errors with t6 and iw5:

XRed_CubeX maybe one solution here can help

Crash with an error (0x000007b, crashdump error or similar)

There is no easy answer for this but here are some possible solutions

Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus

Repair your game: https://plutonium.pw/docs/repair/

Update your GPU drivers

Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35

If you're running the game in a virtual machine don't, this doesn't work

If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash

Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)

Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)

If you use an Avermedia capture card uninstall its drivers

Verify the integrity of your system files:
Open the start menu and search for "cmd"
Run cmd as admin
Copy and paste (right click) each command below one by one in the cmd and press enter after each command
Only put the next command when the one you ran is finished.
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow
Once it's done restart your PC

As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

I'll try a little later and let you know

XRed_CubeX

Drastic solution: I solved by formatting the PC

Resxt

XRed_CubeX this error usually comes from a corrupted system so that's the most effective solution indeed.

Glad you got it working