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  3. Launcher sign in button does nothing

Launcher sign in button does nothing

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  • freeformaniakundefined Offline
    freeformaniakundefined Offline
    freeformaniak
    wrote on last edited by
    #1

    as stated in the title upon entering my username and password into the plutonium launcher and clicking the sign in button nothing happens.
    this is my first time using the program and i have confirmed my email address after registering on the site, i have also tried running as admin but to no avail

    any help will be appreciated

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    • Mr. Androidundefined Offline
      Mr. Androidundefined Offline
      Mr. Android Plutonium Admin
      wrote on last edited by
      #2

      can you show us a screenshot of the login form just before you try to press sign in? Thanks in advance.

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      • freeformaniakundefined Offline
        freeformaniakundefined Offline
        freeformaniak
        wrote on last edited by freeformaniak
        #3

        plutonium login.jpg

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        • freeformaniakundefined Offline
          freeformaniakundefined Offline
          freeformaniak
          wrote on last edited by
          #4

          https://youtu.be/Uk-h_Zigv4s

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          • freeformaniakundefined Offline
            freeformaniakundefined Offline
            freeformaniak
            wrote on last edited by
            #5

            i figured out what the problem was, the launcher was not registering the input of the password when i copied and pasted it from my password manager pressing space* allowed the sign in button to be pushed. i then hit another problem with the launcher not accepting my password im not sure if it was the format of the password as it had both upper and lower case letters along with numbers and symbols but upon changing the password i was able to login and connect to servers with no problem

            (*i pressed delete after to ensure no extra characters were being registered in the password field)

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            • H3X1Cundefined Offline
              H3X1Cundefined Offline
              H3X1C Plutonium Staff
              wrote on last edited by
              #6

              Yep known issue, glad you got it sorted

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