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ERROR CRASH PLUTONIUM T6

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  • cgva10undefined Offline
    cgva10undefined Offline
    cgva10
    wrote on last edited by
    #1

    Hello, i installed the game and the dlc's right now and when i enter to the game shows me this error.
    I want to say that i had a error before and i reinstalled the game but now gives me a new error i dont know what to do.
    CRASH ID: 94e6f47c8be9e182

    error crash.png

    Files here: https://drive.google.com/drive/folders/1UNe4byciwwvLD6DDWm00vSnUSees0RxS?usp=sharing

    hindercanrunundefined 1 Reply Last reply
    0
    • hindercanrunundefined Offline
      hindercanrunundefined Offline
      hindercanrun
      replied to cgva10 on last edited by
      #2

      cgva10 what windows version do u have

      cgva10undefined 1 Reply Last reply
      0
      • cgva10undefined Offline
        cgva10undefined Offline
        cgva10
        replied to hindercanrun on last edited by
        #3

        hindercanrun i have w11 but the thing that i already played plutonium like 2 or 3 weeks but now doesnt work i dont know why

        WolflexZundefined 1 Reply Last reply
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        • WolflexZundefined Offline
          WolflexZundefined Offline
          WolflexZ Contributor
          replied to cgva10 on last edited by
          #4

          cgva10 screenshot of your game files?

          1 Reply Last reply
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          • Resxtundefined Offline
            Resxtundefined Offline
            Resxt Plutonium Staff
            wrote on last edited by
            #5

            Crash with an error (0x000007b, crashdump error or similar)

            There is no easy answer for this but here are some possible solutions

            • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
            • Repair your game: https://plutonium.pw/docs/repair/
            • Update your GPU drivers
            • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
            • If you're running the game in a virtual machine don't, this doesn't work
            • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
            • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
            • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
            • If you use an Avermedia capture card uninstall its drivers
            • Verify the integrity of your system files:
              Open the start menu and search for "cmd"
              Run cmd as admin
              Copy and paste (right click) each command below one by one in the cmd and press enter after each command
              Only put the next command when the one you ran is finished.
            DISM /Online /Cleanup-Image /CheckHealth
            DISM /Online /Cleanup-Image /ScanHealth
            DISM /Online /Cleanup-Image /RestoreHealth
            sfc /scannow
            

            Once it's done restart your PC

            As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

            1 Reply Last reply
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            • cgva10undefined Offline
              cgva10undefined Offline
              cgva10
              wrote on last edited by
              #6

              i have deleted all the game files relationed to plutonium and T6, so now i'll do a clean install

              1 Reply Last reply
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              • cgva10undefined Offline
                cgva10undefined Offline
                cgva10
                wrote on last edited by
                #7

                7e22f8b4-1e50-4ee6-96ff-60aede4731a1-image.png

                now i have a different error XD

                ljave018undefined 1 Reply Last reply
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                • ljave018undefined Offline
                  ljave018undefined Offline
                  ljave018
                  replied to cgva10 on last edited by
                  #8

                  cgva10 repair the game files, it's reporting it as a build error.

                  1 Reply Last reply
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                  • cgva10undefined Offline
                    cgva10undefined Offline
                    cgva10
                    wrote on last edited by
                    #9

                    @velja_zmai said in ERROR CRASH PLUTONIUM T6:

                    eporting it as a build error.

                    i reinstalled the game and worked finally XD. Thx so much to everyone

                    ljave018undefined 1 Reply Last reply
                    1
                    • ljave018undefined Offline
                      ljave018undefined Offline
                      ljave018
                      replied to cgva10 on last edited by
                      #10

                      cgva10 good to hear that it works again.

                      1 Reply Last reply
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