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important post for bo2 zombies

Scheduled Pinned Locked Moved BO2 Client Support
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  • DrT2002undefined Offline
    DrT2002undefined Offline
    DrT2002
    wrote on last edited by
    #1

    if u remember me i made 2 posts on this issue before thank u for responding sadly i tried everything u said to avoid the crash nut nothing happened .
    anyways i now have a better information in detail so i hope u can find the issue now guys and help us

    sadddd.jpg

    so if u can take a close look of what is behind the error messege (the 0xC0000005 ) i hope it helps u to discover my issue

    IMPORTANT; i found the crash dump file finally not like last time plz check it too :
    https://drive.google.com/drive/folders/1zdvv3wxoF_R4HCteiNWLPipqDMQTUW-X?usp=sharing

    hindercanrunundefined 1 Reply Last reply
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    • hindercanrunundefined Offline
      hindercanrunundefined Offline
      hindercanrun
      replied to DrT2002 on last edited by
      #2

      DrT2002 anything in ur scripts folder? What map you trying to launch?

      DrT2002undefined 1 Reply Last reply
      0
      • DrT2002undefined Offline
        DrT2002undefined Offline
        DrT2002
        replied to hindercanrun on last edited by DrT2002
        #3

        hindercanrun its a crash that happens when i play orgins it may happen after 20 mins or 2 h + btw i like u profile pic xD

        1 Reply Last reply
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        • Resxtundefined Offline
          Resxtundefined Offline
          Resxt Plutonium Staff
          wrote on last edited by
          #4

          You didn't answer the question.
          Do you have any modified file/script/mod/mod menu, anything that's not included by default?

          Also what is your antivirus?

          DrT2002undefined 1 Reply Last reply
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          • DrT2002undefined Offline
            DrT2002undefined Offline
            DrT2002
            replied to Resxt on last edited by DrT2002
            #5

            Resxt the only script i have is the auto hotkey quick restart button for zombies that i have deleted because it didnt work my antivirus is the default for windows 10 and its unactivited

            1 Reply Last reply
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            • Resxtundefined Offline
              Resxtundefined Offline
              Resxt Plutonium Staff
              wrote on last edited by
              #6

              DrT2002

              There is no easy answer for this but here are some possible solutions

              • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
              • Repair your game: https://plutonium.pw/docs/repair/
              • Update your GPU drivers
              • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
              • If you're running the game in a virtual machine don't, this doesn't work
              • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
              • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
              • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
              • If you use an Avermedia capture card uninstall its drivers
              • Verify the integrity of your system files:
                Open the start menu and search for "cmd"
                Run cmd as admin
                Copy and paste (right click) each command below one by one in the cmd and press enter after each command
                Only put the next command when the one you ran is finished.
              DISM /Online /Cleanup-Image /CheckHealth
              DISM /Online /Cleanup-Image /ScanHealth
              DISM /Online /Cleanup-Image /RestoreHealth
              sfc /scannow
              

              Once it's done restart your PC

              As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

              DrT2002undefined 1 Reply Last reply
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              • DrT2002undefined Offline
                DrT2002undefined Offline
                DrT2002
                replied to Resxt on last edited by
                #7

                Resxt bro i did all of that since last time if u remember except repairing the game files i will try it and tell u the result tmr tysm

                1 Reply Last reply
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