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ZM server randomly stopped working.

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  • undefined Offline
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    Trollarch
    wrote on Sep 9, 2022, 5:49 PM last edited by Trollarch Sep 9, 2022, 8:57 PM
    #1

    About a month ago, my ZM server randomly stopped working.

    Now, I only get "Sending heartbeat" over and over again when I launch it. I've tried reinstalling the game, my server, Plutonium (including %localappdata%\Plutonium files), I've tried new keys, etc.

    It's only my ZM server I have issues with, as my MP server works fine.

    1st.png

    I've noticed that when running the server, my PC specs and details are not recognized by the server for some reason, as shown above. (0 CPUS, no Video Card, etc)

    Here are some more screenshots of the server logs.
    2nd.png
    3rd.png
    ^ Sending heartbeat over and over.

    serverdir.png

    ^ My server directory.

    ZMbatfile.png
    ^ My ZM bat file. The key is correct and is set as the right game.

    status.png
    ^ Status showing that a map is running.

    As for my dedicated_sp.cfg file, it is default and nothing has been changed.

    I'm curious if an admin can see my server/key on their side. It seems that everything is correct on my side so I'm not sure what it could be. Thanks!

    undefined 1 Reply Last reply Sep 10, 2022, 10:08 AM
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      Dss0 Plutonium Staff
      replied to Trollarch on Sep 10, 2022, 10:08 AM last edited by
      #2

      Trollarch everything looks normal, is your server not showing up on the list?

      undefined 1 Reply Last reply Sep 10, 2022, 7:13 PM
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        Trollarch
        replied to Dss0 on Sep 10, 2022, 7:13 PM last edited by
        #3

        Dss0 Yes, not showing up at all

        undefined 1 Reply Last reply May 10, 2023, 8:48 PM
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          deathwrecker881
          wrote on Sep 11, 2022, 2:08 AM last edited by
          #4

          same 😞

          undefined 1 Reply Last reply Sep 11, 2022, 5:43 AM
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            Trollarch
            replied to deathwrecker881 on Sep 11, 2022, 5:43 AM last edited by
            #5

            deathwrecker881 It has to be a pluto problem. Been trying to fix it for a while now

            undefined 1 Reply Last reply Sep 11, 2022, 8:09 PM
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              Dss0 Plutonium Staff
              replied to Trollarch on Sep 11, 2022, 8:09 PM last edited by
              #6

              Trollarch are you running this server at home or on a vps? if at home post a screenshot of your port forwarding settings.

              undefined 1 Reply Last reply Sep 12, 2022, 3:12 AM
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                Trollarch
                replied to Dss0 on Sep 12, 2022, 3:12 AM last edited by
                #7

                Dss0 port.png

                Since B01 Pluto came out, I never had to do anything with port forwarding at all. I haven't changed any router settings or anything aswell.

                Also, the same ports I've tried on my ZM server work fine on my MP server.

                undefined 1 Reply Last reply Sep 12, 2022, 3:42 AM
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                  Trollarch
                  replied to Trollarch on Sep 12, 2022, 3:42 AM last edited by
                  #8

                  Trollarch Dss0

                  Okay so, turns out it was a port-forwarding issue. I'm still not sure why it was working in the first place or why my MP server still worked without it. But I opened a few ports and now we're good.

                  Thank you Dss0 for your help, I appreciate it.

                  undefined 1 Reply Last reply Sep 15, 2022, 3:34 PM
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                    drlamb
                    wrote on Sep 15, 2022, 11:51 AM last edited by
                    #9

                    Heh, we called it in Discord. Glad to hear you figured it out.

                    It may be the case that your previous server was on a DMZ (unfiltered) port or your setup somehow enabled uPnP.

                    1 Reply Last reply
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                      Resxt Plutonium Staff
                      replied to Trollarch on Sep 15, 2022, 3:34 PM last edited by
                      #10

                      Trollarch if you didn't port forward in the first place (on your home PC) then you did it wrong/missed a step and you were only lucky that it was working before.

                      If there was an issue with dedicated servers there would've been multiple reports of it.

                      Nice that you fixed it yourself 👍

                      1 Reply Last reply
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                        GrynxPlaysTTV
                        replied to Trollarch on May 10, 2023, 8:48 PM last edited by
                        #11

                        Trollarch did you put the port in your routers port forwarding?

                        1 Reply Last reply
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