[Bo2] A critical exception occured!

[Eni]

Hey guys, if i start Bo2 Multiplayer or Zombies i get a blackscreen and this error message .
I cant understand why, cause if i start the game on Steam it works perfectly fine.

Expection Code: 0xC0000005
Exception Address: 0x006226FB

Maybe someone has an idea whats going on here.

[Dss0]

Eni upload the dump file to google drive and post the link here.

[Eni]

Dss0 https://drive.google.com/file/d/1Wzc0NQHxYKL0We6AcgMmBWeG95XDdJTb/view?usp=sharing