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The launcher stops on the white screen

Scheduled Pinned Locked Moved Launcher Support
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  • MMahyaRAundefined Offline
    MMahyaRAundefined Offline
    MMahyaRA
    wrote on last edited by
    #1

    0ae7105b-2147-4909-81d3-0e3213f02fab-image.png

    As you can see, the launcher stops on the white screen and enters the games screen after 5 minutes.
    Other Iranian users like me have problems, but when we use vpn, no problems are seen. This problem is only in the case of the launcher and there is no problem in running the games.
    Plutonium site also works with Iran ip.
    Are Iranian users restricted in using the launcher?

    • This post was created two days after this problem occurred.
    Aoverlesundefined Xerxesundefined 2 Replies Last reply
    1
    • Aoverlesundefined Offline
      Aoverlesundefined Offline
      Aoverles
      replied to MMahyaRA on last edited by
      #2

      MMahyaRA Yeah
      I have this problem too and im iranian as you can see from one year ago troubles with launcher it self and server list in bo2 is becoming more and more

      1 Reply Last reply
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      • Xerxesundefined Offline
        Xerxesundefined Offline
        Xerxes Plutonium Staff
        replied to MMahyaRA on last edited by
        #3

        MMahyaRA said in The launcher stops on the white screen:

        Are Iranian users restricted in using the launcher?

        Not from out site, but your government is known to censor the internet heavily. A VPN might work.

        MMahyaRAundefined 1 Reply Last reply
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        • MMahyaRAundefined Offline
          MMahyaRAundefined Offline
          MMahyaRA
          replied to Xerxes on last edited by
          #4

          Xerxes True, but the launcher worked well until two days ago, I can not host a server with vpn

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          • HannesCundefined Offline
            HannesCundefined Offline
            HannesC Plutonium Staff
            wrote on last edited by
            #5

            But we didn't change anything since 2 days? Well bug fixes and new features but nothing related to the problem you're having. Still a problem on your side or probably, your country.

            1 Reply Last reply
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