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  3. Crash ID: b5d9795f12064d98996259b3e31fe0dc

Crash ID: b5d9795f12064d98996259b3e31fe0dc

Scheduled Pinned Locked Moved Launcher Support
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  • Yoruko320undefined Offline
    Yoruko320undefined Offline
    Yoruko320
    wrote on last edited by
    #1

    Hi, so I tried launching plutonium after playing a few times with no issues, but now when it started to update the launcher, I got the crash ID "Crash ID: b5d9795f12064d98996259b3e31fe0dc" It says the action cannot be completed because it contains a virus or a malware. I have already checked my PC for a virus and it didnt seemed to have any. I dont know if it means that the actual plutonium launcher is dowloading a malwere or what. I would appreciate any ideas on how to solve this issue.

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    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC
      Plutonium Staff
      wrote on last edited by
      #2

      What antivirus do you use? Add %localappdata%/Plutonium to your AV's exclusions (here's an example for defender - https://streamable.com/5giauo) and try launching Pluto again.

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