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  3. What's the solution? I did everything and it didn't work

What's the solution? I did everything and it didn't work

Scheduled Pinned Locked Moved BO2 Client Support
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  • m3tt9mundefined Offline
    m3tt9mundefined Offline
    m3tt9m
    wrote on last edited by
    #1

    ![alt text](IMG_1057.JPG image url)

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to m3tt9m on last edited by
      #2

      m3tt9m upload the .dmp file to google drive and post the link here. If you have msi afterburner/rivatuner or any other software with an overlay disable it.

      1 Reply Last reply
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      • m3tt9mundefined Offline
        m3tt9mundefined Offline
        m3tt9m
        wrote on last edited by
        #3

        I don't understand, can I contact you via Discord?

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to m3tt9m on last edited by
          #4

          m3tt9m the file mentioned here

          alt text

          Pls upload that to google drive or any other filehost and post the link here so we can have a look at it.

          m3tt9mundefined 1 Reply Last reply
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          • m3tt9mundefined Offline
            m3tt9mundefined Offline
            m3tt9m
            wrote on last edited by
            #5
            This post is deleted!
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            • m3tt9mundefined Offline
              m3tt9mundefined Offline
              m3tt9m
              replied to Dss0 on last edited by
              #6

              Dss0 https://drive.google.com/file/d/1EP9c6dCtqFEXxVTJ8qWgVrukBXRIv9-3/view?usp=sharing

              Dss0undefined 1 Reply Last reply
              0
              • Dss0undefined Offline
                Dss0undefined Offline
                Dss0 Plutonium Staff
                replied to m3tt9m on last edited by
                #7

                m3tt9m i need a password to download it, pls set it to public.

                m3tt9mundefined 1 Reply Last reply
                0
                • m3tt9mundefined Offline
                  m3tt9mundefined Offline
                  m3tt9m
                  replied to Dss0 on last edited by
                  #8

                  Dss0 https://drive.google.com/file/d/1EP9c6dCtqFEXxVTJ8qWgVrukBXRIv9-3/view?usp=sharing

                  Dss0undefined 1 Reply Last reply
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                  • Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0 Plutonium Staff
                    replied to m3tt9m on last edited by
                    #9

                    m3tt9m dump is corrupted or incomplete.. here's a few things you can try:

                    • try repairing your bo2 game files https://forum.plutonium.pw/topic/6353/how-to-repair-your-t6-installation
                    • try installing everything inside the "redist" folder in your game folder
                    • try installing all windows updates and if you're on an old version of win10 (pre 1607), upgrade.
                    • if there is a steam_api.dll in your game folder remove it.
                    • if you have msi afterburner/rivatuner or any other software with an overlay disable it.

                    If it still doesn't work:

                    • open the start menu and search for "cmd"
                    • run cmd as admin
                    • execute the following command
                    dism /online /cleanup-image /restorehealth
                    
                    • after dism has finished repairing your system restart your pc

                    If it still doesn't work i'm out of ideas.

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