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  3. Zombies randomly crashes/closes with no reason given. Please help me

Zombies randomly crashes/closes with no reason given. Please help me

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    BigBulldog87
    wrote on Jul 6, 2021, 9:55 PM last edited by
    #1

    When I load plutonium zombies and hop into a game of solo custom games. About 10 minutes into the game. the window/game will just close with no error messages or anything. it just kicks me to desktop. Can someone please help.

    undefined 1 Reply Last reply Jul 6, 2021, 10:17 PM
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      Resxt Plutonium Staff
      replied to BigBulldog87 on Jul 6, 2021, 10:17 PM last edited by
      #2

      BigBulldog87 what is your antivirus? (even if it is disabled this still counts)

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        BigBulldog87
        wrote on Jul 6, 2021, 10:56 PM last edited by
        #3

        I think it is just Windows Security

        undefined 1 Reply Last reply Jul 7, 2021, 6:47 AM
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          BigBulldog87
          wrote on Jul 6, 2021, 11:07 PM last edited by
          #4

          Also this happens on all maps. It will be perfect for a little while and then crash. Super frustrating when I'm trying to get high round runs. I have uninstalled and reinstalled 3 times and nothing has worked. I got no clue what is happening and no error messages pop up. Windows Defender and Security.

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            Resxt Plutonium Staff
            replied to BigBulldog87 on Jul 7, 2021, 6:47 AM last edited by
            #5

            BigBulldog87 you have to make sure. Crashing mid game is very often an antivirus issue. Make sure you don't have another installed like WebRoot and uninstall it (even if it is already disabled it will still cause crashes)

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              BigBulldog87
              wrote on Jul 8, 2021, 4:15 PM last edited by
              #6

              Ok but how do I find it on my computer. Im kinda new to this

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                BigBulldog87
                wrote on Jul 9, 2021, 3:10 AM last edited by
                #7

                Can some one please help 😞

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                  BigBulldog87
                  wrote on Jul 9, 2021, 5:47 AM last edited by
                  #8

                  I found a potential solution for this problem that worked for me. All you need to do is type "resetstats" in the console at the main menu. It worked for me and I hope it works for you.

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                  Jul 6, 2021, 9:55 PM

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