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i cant play the game. Help

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    justajar
    wrote on Apr 27, 2020, 8:41 AM last edited by
    #1

    when ever i try to start bo2 zombies it crashes and i dont know how to read the crash file can you boys help me out? [0_1587976855998_27_04_2020_04_23_01.dmp](Uploading 100%)

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      Mr. Android Plutonium Admin
      wrote on Apr 27, 2020, 8:52 AM last edited by
      #2

      Screenshot your BO2 folder please.

      undefined 1 Reply Last reply Apr 27, 2020, 8:59 AM
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        justajar
        replied to Mr. Android on Apr 27, 2020, 8:59 AM last edited by
        #3

        Mr. Android kfk.PNG

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          Mr. Android Plutonium Admin
          wrote on Apr 27, 2020, 9:02 AM last edited by
          #4

          OK 2 things.

          1. Can you screenshot the extact error message you get?

          2. Re-run piry.exe as an administrator and screenshot when it gets to 100%.

          Thanks in advance.

          undefined 1 Reply Last reply Apr 27, 2020, 9:08 AM
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            justajar
            replied to Mr. Android on Apr 27, 2020, 9:08 AM last edited by justajar Apr 27, 2020, 12:09 PM
            #5

            Mr. Android Capture 156.PNG j.PNG

            the second one is the one i get when i try to launch zombies

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              Mr. Android Plutonium Admin
              wrote on Apr 27, 2020, 9:09 AM last edited by
              #6

              What happens if you try to launch normal MP?

              undefined 1 Reply Last reply Apr 27, 2020, 9:11 AM
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                justajar
                replied to Mr. Android on Apr 27, 2020, 9:11 AM last edited by
                #7

                Mr. Android same thing. just crash dump is sent to the mp folder instead of the zm folder

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                  Mr. Android Plutonium Admin
                  wrote on Apr 27, 2020, 9:19 AM last edited by
                  #8

                  RektInator Don't suppose you can think of any cause for this?

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                    Mr. Android Plutonium Admin
                    wrote on Apr 27, 2020, 9:20 AM last edited by
                    #9

                    https://emosewaj.eu/downloads/plutonium_redist.zip

                    Try downloading and installing these - they come with the official download but we don't include them in ours. You might already have them installed but you might be missing them too, worth a shot.

                    undefined 1 Reply Last reply Apr 27, 2020, 9:25 AM
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                      justajar
                      replied to Mr. Android on Apr 27, 2020, 9:25 AM last edited by
                      #10

                      Mr. Android what do i do with this. do i just run the exe in it ?

                      undefined 1 Reply Last reply Apr 27, 2020, 9:27 AM
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                        Mr. Android Plutonium Admin
                        replied to justajar on Apr 27, 2020, 9:27 AM last edited by
                        #11

                        justajar Run vcredist_x86.exe and if it says it's already installed, just cancel it. If it lets you install it, then go ahead and install.

                        Then go into the DirectX folder and look for DXSETUP.exe and run that and install it. Again if it says it's already installed you can just cancel.

                        Then reboot your computer and try running t6rmp.exe again.

                        Let us know if you installed 1 or both or if you have both already installed, it will be useful to know.

                        undefined 1 Reply Last reply Apr 27, 2020, 9:42 AM
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                          justajar
                          replied to Mr. Android on Apr 27, 2020, 9:42 AM last edited by
                          #12

                          Mr. Android i installed dxsetup and i already had vcredist and i tried runing tr6zm and tr6mp and it still crashes at start

                          undefined 1 Reply Last reply Apr 27, 2020, 9:45 AM
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                            Mr. Android Plutonium Admin
                            replied to justajar on Apr 27, 2020, 9:45 AM last edited by
                            #13

                            justajar OK thanks - i guess we will see if Rektinator has any suggestions, it might just be a case of waiting for the T6 update which is being completely re-written.

                            undefined 1 Reply Last reply Apr 27, 2020, 9:45 AM
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                              justajar
                              replied to Mr. Android on Apr 27, 2020, 9:45 AM last edited by
                              #14

                              Mr. Android damn okay ill just wait

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                                RektInator Plutonium Admin
                                wrote on Apr 27, 2020, 11:37 AM last edited by
                                #15

                                I'd suggest deleting the T6R folder and re-running Piry. Make sure your folder is not read-only. If that does not help, then I have no idea.

                                undefined 1 Reply Last reply Apr 27, 2020, 9:47 PM
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                                  justajar
                                  replied to RektInator on Apr 27, 2020, 9:47 PM last edited by
                                  #16

                                  RektInator yea i did what you said and it still gave me the error

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                                    RektInator Plutonium Admin
                                    wrote on Apr 27, 2020, 9:49 PM last edited by
                                    #17

                                    In that case I am afraid you will have to wait for the T6 update or try other things yourself. I can recommend playing IW5 in the meantime.

                                    undefined 1 Reply Last reply Apr 27, 2020, 10:05 PM
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                                      justajar
                                      replied to RektInator on Apr 27, 2020, 10:05 PM last edited by
                                      #18

                                      RektInator do you know when the update might come out?

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                                      Apr 27, 2020, 9:02 AM

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