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crashdump error on attempted launch

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  • Aidhids Mumundefined Offline
    Aidhids Mumundefined Offline
    Aidhids Mum
    wrote on last edited by
    #1

    https://drive.google.com/file/d/12A8HzvhlyDr3NjrNOXWv3bpsuumrh72P/view?usp=sharing

    Dss0undefined 1 Reply Last reply
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    • Aidhids Mumundefined Aidhids Mum

      https://drive.google.com/file/d/12A8HzvhlyDr3NjrNOXWv3bpsuumrh72P/view?usp=sharing

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      Aidhids Mum that dump file is corrupted/incomplete. Could you post a screenshot of the error message that comes up when the game crashes? If you have msi afterburner/rivatuner or any other software with an overlay try disabling that.

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      • Aidhids Mumundefined Offline
        Aidhids Mumundefined Offline
        Aidhids Mum
        wrote on last edited by
        #3

        832458ff-9fca-45d2-8129-8f730671a193-image.png

        Dss0undefined 1 Reply Last reply
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        • albertiko2000undefined Offline
          albertiko2000undefined Offline
          albertiko2000
          wrote on last edited by
          #4

          Thank you Dss0 i got error with ID: 3617de20088c93c6 and your solution solved it.

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          1
          • Aidhids Mumundefined Aidhids Mum

            832458ff-9fca-45d2-8129-8f730671a193-image.png

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #5

            Aidhids Mum could you tab to the plutonium-bootstrapper-win32 cmd console after your game crashes and post a screenshot of that?

            1 Reply Last reply
            1
            • Aidhids Mumundefined Offline
              Aidhids Mumundefined Offline
              Aidhids Mum
              wrote on last edited by
              #6

              2e0a5d06-ac0c-4a30-baef-dc79376e7852-image.png

              Dss0undefined 1 Reply Last reply
              0
              • Aidhids Mumundefined Aidhids Mum

                2e0a5d06-ac0c-4a30-baef-dc79376e7852-image.png

                Dss0undefined Offline
                Dss0undefined Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #7

                Aidhids Mum the crash is outside of plutoniums code, it could be:

                • your antivirus software -> https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution
                • your game files being broken -> https://forum.plutonium.pw/topic/6353/how-to-repair-your-t6-installation
                • software running in the background, try closing all programs except for the pluto launcher and launch the game again
                • windows system files being messed up:
                1. open the start menu and search for "cmd"
                2. run cmd as admin
                3. execute the following command
                dism /online /cleanup-image /restorehealth
                
                1. after dism has finished repairing your system restart your pc

                If it still doesn't work i'm out of ideas.

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                • Aidhids Mumundefined Offline
                  Aidhids Mumundefined Offline
                  Aidhids Mum
                  wrote on last edited by
                  #8

                  it still doesnt work ive tried them all and whenever i launch it always has a different error code

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