Error with plutonium bootstrapper
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When i try to launch the game i get an error and the app closes itself
Exception code : 0xC0000005
Exception address : 0xE57D8861
Crash reference id : 795d4565d5abcb1e
Please help@kanyewestiswhite upload the .dmp file to google drive and post the link here. If you have msi afterburner/rivatuner or any other software with an overlay disable it.
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https://drive.google.com/file/d/1H7NSt4mGhLThDTLPPMLxt-0FfdtaBnBE/view?usp=sharing
i don't have msi afterburner or rivatuner installed -
When i try to launch the game i get an error and the app closes itself
Exception code : 0xC0000005
Exception address : 0xE57D8861
Crash reference id : 795d4565d5abcb1e
Please help@kanyewestiswhite the dump file is corrupted. Here's a few things you can try:
- exclude plutonium from your antivirus software -> https://plutonium.pw/docs/antivirus/
- repair your game files -> https://plutonium.pw/docs/repair/
- try closing all programs that are running in the background
- if you have msi afterburner/rivatuner or any other software with an overlay disable it
- verify the integrity of your system files:
- open the start menu and search for "cmd"
- run cmd as admin
- execute the following command
dism /online /cleanup-image /restorehealth- after dism has finished repairing your system restart your pc
-
@kanyewestiswhite the dump file is corrupted. Here's a few things you can try:
- exclude plutonium from your antivirus software -> https://plutonium.pw/docs/antivirus/
- repair your game files -> https://plutonium.pw/docs/repair/
- try closing all programs that are running in the background
- if you have msi afterburner/rivatuner or any other software with an overlay disable it
- verify the integrity of your system files:
- open the start menu and search for "cmd"
- run cmd as admin
- execute the following command
dism /online /cleanup-image /restorehealth- after dism has finished repairing your system restart your pc
-
@kanyewestiswhite the dump file is corrupted. Here's a few things you can try:
- exclude plutonium from your antivirus software -> https://plutonium.pw/docs/antivirus/
- repair your game files -> https://plutonium.pw/docs/repair/
- try closing all programs that are running in the background
- if you have msi afterburner/rivatuner or any other software with an overlay disable it
- verify the integrity of your system files:
- open the start menu and search for "cmd"
- run cmd as admin
- execute the following command
dism /online /cleanup-image /restorehealth- after dism has finished repairing your system restart your pc
-
@kanyewestiswhite hit windows key + R and type "winver" into the run box then hit enter. post a screenshot of the window that comes up.
Which antivirus software do you use btw? -
Dss0 i'll try that in a couple hours, i have windows defender but at the moment of the installation i had malwarebytes (now i deleted it), also i noticed that my post was moved in bo2 client support but i have problems with mw3 is it the same thing?
@kanyewestiswhite you initially posted in launcher support which is wrong, i assumed you were talking about bo2. But the troubleshooting steps are the same for both games yes.
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@kanyewestiswhite hit windows key + R and type "winver" into the run box then hit enter. post a screenshot of the window that comes up.
Which antivirus software do you use btw?That's italian here's a translation if you need it
Microsfot Windows
Version 21h1 (build SO 19043.928)The windows 10 home operating system and its user interface are protected by trademarks and other intellectual property rights being registered or registered in the United States and/or other countries or regions.
Product licensed under the Microsoft Software License Terms at: -
That's italian here's a translation if you need it
Microsfot Windows
Version 21h1 (build SO 19043.928)The windows 10 home operating system and its user interface are protected by trademarks and other intellectual property rights being registered or registered in the United States and/or other countries or regions.
Product licensed under the Microsoft Software License Terms at: -
@kanyewestiswhite hm. Do you own the game on steam? Does it work via steam?
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@kanyewestiswhite so you're using the dedicated server files from steam?
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@kanyewestiswhite try verifying them via steam, if you set the language to italian try changing it back to english. Other than that i'm out of ideas.
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@kanyewestiswhite try verifying them via steam, if you set the language to italian try changing it back to english. Other than that i'm out of ideas.
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@kanyewestiswhite try verifying them via steam, if you set the language to italian try changing it back to english. Other than that i'm out of ideas.
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Dss0 i managed to get it to start and work properly, thank you so much for your time and your help
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