Skip to content
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Donate
Collapse

Plutonium

  1. Home
  2. BO2 Client Support
  3. I can't play

I can't play

Scheduled Pinned Locked Moved BO2 Client Support
7 Posts 2 Posters 239 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Infection44undefined Offline
    Infection44undefined Offline
    Infection44
    wrote on last edited by
    #1

    Hello, i can't launch plutonium, there's the screenshot of the error

    Sans titre.png

    Thanks for help.

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to Infection44 on last edited by
      #2

      Infection44 upload the .dmp file to google drive and post the link here.

      1 Reply Last reply
      0
      • Infection44undefined Offline
        Infection44undefined Offline
        Infection44
        wrote on last edited by Infection44
        #3

        Dss0

        https://drive.google.com/file/d/1LiagB8fbJWGduncEJMJGrTViGpzfCrg2/view?usp=sharing

        There's the link of the google drive for the dmp file.

        Thanks for your help !

        Dss0undefined 1 Reply Last reply
        0
        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to Infection44 on last edited by
          #4

          Infection44 the dump file is corrupted.

          • post a screenshot of your game folder
          • hit windows key + r and type "winver" into the run box, hit enter and post a screenshot of the window that comes up
          • are you playing on a virtual machine?

          Other than that:

          • exclude plutonium from your antivirus software -> https://plutonium.pw/docs/antivirus/
          • repair your game files -> https://plutonium.pw/docs/repair/
          • try closing all programs that are running in the background
          • if you have msi afterburner/rivatuner or any other software with an overlay disable it
          • verify the integrity of your system files:
          1. open the start menu and search for "cmd"
          2. run cmd as admin
          3. execute the following command
          dism /online /cleanup-image /restorehealth
          
          1. after dism has finished repairing your system restart your pc
          Infection44undefined 1 Reply Last reply
          0
          • Infection44undefined Offline
            Infection44undefined Offline
            Infection44
            replied to Dss0 on last edited by
            #5

            Dss0 yes, im playing on a virtual machine because i've a mac ^^ that's the reason why i can't play ? you want the screenshot of the game folder or it's dead to play plutonium ?

            Thanks.

            Dss0undefined 1 Reply Last reply
            0
            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to Infection44 on last edited by
              #6

              Infection44 yes pluto doesn't work in virtual machines, you can install windows on a mac via bootcamp.

              Infection44undefined 1 Reply Last reply
              0
              • Infection44undefined Offline
                Infection44undefined Offline
                Infection44
                replied to Dss0 on last edited by
                #7

                Dss0 sure, but M1 doesn't support bootcamp.

                1 Reply Last reply
                0

                • Login

                • Don't have an account? Register

                • Login or register to search.
                • First post
                  Last post
                0
                • Recent
                • Tags
                • Popular
                • Users
                • Groups
                • Donate