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Plutonium

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I can't play

Scheduled Pinned Locked Moved BO2 Client Support
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  • Infection44undefined Offline
    Infection44undefined Offline
    Infection44
    wrote on last edited by
    #1

    Hello, i can't launch plutonium, there's the screenshot of the error

    Sans titre.png

    Thanks for help.

    Dss0undefined 1 Reply Last reply
    0
    • Infection44undefined Infection44

      Hello, i can't launch plutonium, there's the screenshot of the error

      Sans titre.png

      Thanks for help.

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      Infection44 upload the .dmp file to google drive and post the link here.

      1 Reply Last reply
      0
      • Infection44undefined Offline
        Infection44undefined Offline
        Infection44
        wrote on last edited by Infection44
        #3

        Dss0

        https://drive.google.com/file/d/1LiagB8fbJWGduncEJMJGrTViGpzfCrg2/view?usp=sharing

        There's the link of the google drive for the dmp file.

        Thanks for your help !

        Dss0undefined 1 Reply Last reply
        0
        • Infection44undefined Infection44

          Dss0

          https://drive.google.com/file/d/1LiagB8fbJWGduncEJMJGrTViGpzfCrg2/view?usp=sharing

          There's the link of the google drive for the dmp file.

          Thanks for your help !

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          Infection44 the dump file is corrupted.

          • post a screenshot of your game folder
          • hit windows key + r and type "winver" into the run box, hit enter and post a screenshot of the window that comes up
          • are you playing on a virtual machine?

          Other than that:

          • exclude plutonium from your antivirus software -> https://plutonium.pw/docs/antivirus/
          • repair your game files -> https://plutonium.pw/docs/repair/
          • try closing all programs that are running in the background
          • if you have msi afterburner/rivatuner or any other software with an overlay disable it
          • verify the integrity of your system files:
          1. open the start menu and search for "cmd"
          2. run cmd as admin
          3. execute the following command
          dism /online /cleanup-image /restorehealth
          
          1. after dism has finished repairing your system restart your pc
          Infection44undefined 1 Reply Last reply
          0
          • Dss0undefined Dss0

            Infection44 the dump file is corrupted.

            • post a screenshot of your game folder
            • hit windows key + r and type "winver" into the run box, hit enter and post a screenshot of the window that comes up
            • are you playing on a virtual machine?

            Other than that:

            • exclude plutonium from your antivirus software -> https://plutonium.pw/docs/antivirus/
            • repair your game files -> https://plutonium.pw/docs/repair/
            • try closing all programs that are running in the background
            • if you have msi afterburner/rivatuner or any other software with an overlay disable it
            • verify the integrity of your system files:
            1. open the start menu and search for "cmd"
            2. run cmd as admin
            3. execute the following command
            dism /online /cleanup-image /restorehealth
            
            1. after dism has finished repairing your system restart your pc
            Infection44undefined Offline
            Infection44undefined Offline
            Infection44
            wrote on last edited by
            #5

            Dss0 yes, im playing on a virtual machine because i've a mac ^^ that's the reason why i can't play ? you want the screenshot of the game folder or it's dead to play plutonium ?

            Thanks.

            Dss0undefined 1 Reply Last reply
            0
            • Infection44undefined Infection44

              Dss0 yes, im playing on a virtual machine because i've a mac ^^ that's the reason why i can't play ? you want the screenshot of the game folder or it's dead to play plutonium ?

              Thanks.

              Dss0undefined Offline
              Dss0undefined Offline
              Dss0
              Plutonium Staff
              wrote on last edited by
              #6

              Infection44 yes pluto doesn't work in virtual machines, you can install windows on a mac via bootcamp.

              Infection44undefined 1 Reply Last reply
              0
              • Dss0undefined Dss0

                Infection44 yes pluto doesn't work in virtual machines, you can install windows on a mac via bootcamp.

                Infection44undefined Offline
                Infection44undefined Offline
                Infection44
                wrote on last edited by
                #7

                Dss0 sure, but M1 doesn't support bootcamp.

                1 Reply Last reply
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