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Problem with log-in

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  • DI GORREundefined Offline
    DI GORREundefined Offline
    DI GORRE
    wrote on last edited by
    #1

    Hi,

    I’ve a problem with the log-in..when i try to log-in the game show me the error below: “an issue occured when logging in. Handshake: certificate verify failed”..i’ve tried to reinstall the game but it doesn’t work anyway..

    What is the problem? What can i do?

    Thank you so much..i love this game!! Please help me with this problem! 🙂

    A. d. G.

    1 Reply Last reply
    5
    • ShavedBallsundefined Offline
      ShavedBallsundefined Offline
      ShavedBalls
      wrote on last edited by
      #2

      same problem, still no solution..?

      1 Reply Last reply
      0
      • Xerxesundefined Offline
        Xerxesundefined Offline
        Xerxes Plutonium Staff
        wrote on last edited by
        #3

        The solution is not to expect any fast support when in reality you are just too lazy to read.

        ilVerroundefined 1 Reply Last reply
        0
        • ilVerroundefined Offline
          ilVerroundefined Offline
          ilVerro
          replied to Xerxes on last edited by
          #4

          Hi Xerxes,

          i have this error but i use plutonium.exe and it doesn't work anyway.
          Maybe do you have other solutions?
          thank you very much. I need plutonium for the next winter!

          1 Reply Last reply
          0
          • ilVerroundefined Offline
            ilVerroundefined Offline
            ilVerro
            wrote on last edited by
            #5

            I’ve also this problem with steam alt text
            Maybe it concerns with the launcher of plutonium

            1 Reply Last reply
            0
            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC Plutonium Staff
              wrote on last edited by
              #6

              Try

              • Deleting %localappdata%/Plutonium and running the launcher again.

              • Make sure your system date/time is correct.

              • Make sure no 3rd party firewalls are blocking Pluto.

              • Changing your DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) or using a VPN.

              1 Reply Last reply
              0

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