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Game Crashes after i press play

Scheduled Pinned Locked Moved BO2 Client Support
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  • Dss0undefined Dss0

    Bigswervo any error messages or does it just not launch?

    Bigswervoundefined Offline
    Bigswervoundefined Offline
    Bigswervo
    wrote on last edited by
    #3

    Dss0 no error message it just closes after I press play

    Dss0undefined 1 Reply Last reply
    0
    • Bigswervoundefined Bigswervo

      Dss0 no error message it just closes after I press play

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #4

      Bigswervo that is most likely caused by your av then, post a screenshot of your exclusion settings.

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      • callmeakumaundefined Offline
        callmeakumaundefined Offline
        callmeakuma
        wrote on last edited by
        #5

        I have the Same problem, i tried everything, nothing works

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        • Bigswervoundefined Offline
          Bigswervoundefined Offline
          Bigswervo
          wrote on last edited by
          #6

          c770fd63-b328-40bc-b38f-0074fc5e5bfe-image.png

          Dss0undefined 1 Reply Last reply
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          • Bigswervoundefined Offline
            Bigswervoundefined Offline
            Bigswervo
            wrote on last edited by
            #7

            d9d5fa3f-4909-4089-969e-5f48974d5674-image.png

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            • fuginhaundefined Offline
              fuginhaundefined Offline
              fuginha
              wrote on last edited by
              #8

              the problem has not yet been resolved and the staff is gone.

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              0
              • Bigswervoundefined Bigswervo

                c770fd63-b328-40bc-b38f-0074fc5e5bfe-image.png

                Dss0undefined Offline
                Dss0undefined Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #9

                Bigswervo uninstall webroot completely and add %localappdata%/Plutonium as an exclusion in defender, not the launcher.

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                • callmeakumaundefined Offline
                  callmeakumaundefined Offline
                  callmeakuma
                  wrote on last edited by
                  #10

                  Dss0 Hey, I use Kaspersky. Do i have to uninstall it to play on Plutonium?

                  Dss0undefined 1 Reply Last reply
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                  • callmeakumaundefined callmeakuma

                    Dss0 Hey, I use Kaspersky. Do i have to uninstall it to play on Plutonium?

                    Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0
                    Plutonium Staff
                    wrote on last edited by
                    #11

                    callmeakuma no you just have to exclude the bootstrapper from scanning (C:\Users\YOUR-USERNAME-HERE\AppData\Local\Plutonium\bin\plutonium-bootstrapper-win32.exe) -> https://support.kaspersky.com/14848#block1

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                    • callmeakumaundefined Offline
                      callmeakumaundefined Offline
                      callmeakuma
                      wrote on last edited by
                      #12

                      Thank you, but now i get a "0x0000142" error

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