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Bug report 0xC000001D

Scheduled Pinned Locked Moved BO2 Client Support
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  • IgnacioNCundefined Offline
    IgnacioNCundefined Offline
    IgnacioNC
    wrote on last edited by
    #1

    BO2 crashes when opened.

    Exception Code: 0xC000001D
    Exception Address: 0x4A6A0000

    DUMP file: https://drive.google.com/file/d/1vVCxF50xLKbu-wUK24Z1w3vEn5Fb4nMF/view

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to IgnacioNC on last edited by
      #2

      IgnacioNC dump is corrupted.

      • repair your game files -> https://plutonium.pw/docs/repair/
      • try closing all programs that are running in the background
      • if you have msi afterburner/rivatuner or any other software with an overlay disable it
      • install everything that's in the redist folder in your game folder
      • update your graphics drivers
      • verify the integrity of your system files:
      1. open the start menu and search for "cmd"
      2. run cmd as admin
      3. execute the following command
      dism /online /cleanup-image /restorehealth
      
      1. after dism has finished repairing your system restart your pc
      1 Reply Last reply
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