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Could not authenticate to Plutonium

Scheduled Pinned Locked Moved Launcher Support
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  • Ahmedino Offline
    Ahmedino Offline
    Ahmedino
    wrote on last edited by Ahmedino
    #1

    Idk what to do. When I push play this Error pop up.

    WhatsApp Image 2021-10-18 at 19.11.29 (2).jpeg

    WhatsApp Image 2021-10-18 at 19.11.29.jpeg

    Dss0 1 Reply Last reply
    0
    • Ahmedino Ahmedino

      Idk what to do. When I push play this Error pop up.

      WhatsApp Image 2021-10-18 at 19.11.29 (2).jpeg

      WhatsApp Image 2021-10-18 at 19.11.29.jpeg

      Dss0 Offline
      Dss0 Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      Ahmedino post a screenshot of your game settings (next to the play button in the launcher) and one of your game folder.

      Ahmedino 1 Reply Last reply
      0
      • Dss0 Dss0

        Ahmedino post a screenshot of your game settings (next to the play button in the launcher) and one of your game folder.

        Ahmedino Offline
        Ahmedino Offline
        Ahmedino
        wrote on last edited by Ahmedino
        #3

        Dss0 Screenshot 2021-10-18 192433.png

        Screenshot 2021-10-18 192550.png

        here is it

        its german haha

        Dss0 1 Reply Last reply
        0
        • Ahmedino Ahmedino

          Dss0 Screenshot 2021-10-18 192433.png

          Screenshot 2021-10-18 192550.png

          here is it

          its german haha

          Dss0 Offline
          Dss0 Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          Ahmedino

          • try deleting %localappdata%/Plutonium/info.json
          • try changing your dns servers (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10)
          • if you use bitdefender or any other 3rd party antivirus with a firewall feature disable it
          Ahmedino 2 Replies Last reply
          0
          • Dss0 Dss0

            Ahmedino

            • try deleting %localappdata%/Plutonium/info.json
            • try changing your dns servers (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10)
            • if you use bitdefender or any other 3rd party antivirus with a firewall feature disable it
            Ahmedino Offline
            Ahmedino Offline
            Ahmedino
            wrote on last edited by Ahmedino
            #5

            Dss0 Doesnt work 😞

            The same Error

            And every time I start the launcher I have to wait like 10 minutes Bild_2021-10-18_194746.png

            1 Reply Last reply
            0
            • Dss0 Dss0

              Ahmedino

              • try deleting %localappdata%/Plutonium/info.json
              • try changing your dns servers (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10)
              • if you use bitdefender or any other 3rd party antivirus with a firewall feature disable it
              Ahmedino Offline
              Ahmedino Offline
              Ahmedino
              wrote on last edited by
              #6

              Dss0

              And If I delete info.json it always reinstall if I open the Launcher

              Dss0 1 Reply Last reply
              0
              • Ahmedino Ahmedino

                Dss0

                And If I delete info.json it always reinstall if I open the Launcher

                Dss0 Offline
                Dss0 Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #7

                Ahmedino yes that's what it's supposed to do. If you have a vpn you could try using that.. other than that no idea.

                Ahmedino 1 Reply Last reply
                0
                • Dss0 Dss0

                  Ahmedino yes that's what it's supposed to do. If you have a vpn you could try using that.. other than that no idea.

                  Ahmedino Offline
                  Ahmedino Offline
                  Ahmedino
                  wrote on last edited by
                  #8

                  Dss0 Its working with a vpn but I cant play bc of the ping
                  And I dont have money to spend it on a good vpn

                  RektInator 1 Reply Last reply
                  0
                  • Ahmedino Ahmedino

                    Dss0 Its working with a vpn but I cant play bc of the ping
                    And I dont have money to spend it on a good vpn

                    RektInator Offline
                    RektInator Offline
                    RektInator
                    Plutonium Admin
                    wrote on last edited by
                    #9

                    Ahmedino Try setting your DNS to
                    1.1.1.1
                    1.0.0.1

                    and see if this fixes the issue.

                    1 Reply Last reply
                    0

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