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Failed to download file bin...

Scheduled Pinned Locked Moved Launcher Support
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  • TrulySnowundefined Offline
    TrulySnowundefined Offline
    TrulySnow
    wrote on last edited by
    #1

    So Crash ID: 586cacdbeca3461dbddcc06ddfcca4a0
    Plutonium.Updater.Core.Models.UpdateException: Failed to update file bin/plutonium-bootstrapper-win32.exe ---> System.UnauthorizedAccessException: Access to the path 'C:\Users\bryar\AppData\Local\Plutonium\bin\plutonium-bootstrapper-win32.exe' is denied.
    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare

    Its not the antivirus ive added exceptions in avg and windows, i tried turning all antivirus off, and i tried deleted my antivirus as a whole.

    Ive deleted all known plutonium files in c/users/(name)/appdata/local/plutonium
    ive deleted them from control panel along with all the anti cheat services.
    ive restarted my pc
    ran as admin
    reset my pc

    yet nothing works. also this has been happening to several people today. was there an update pushed causing this in the community?

    Dss0undefined 1 Reply Last reply
    1
    • TrulySnowundefined TrulySnow

      So Crash ID: 586cacdbeca3461dbddcc06ddfcca4a0
      Plutonium.Updater.Core.Models.UpdateException: Failed to update file bin/plutonium-bootstrapper-win32.exe ---> System.UnauthorizedAccessException: Access to the path 'C:\Users\bryar\AppData\Local\Plutonium\bin\plutonium-bootstrapper-win32.exe' is denied.
      at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
      at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare

      Its not the antivirus ive added exceptions in avg and windows, i tried turning all antivirus off, and i tried deleted my antivirus as a whole.

      Ive deleted all known plutonium files in c/users/(name)/appdata/local/plutonium
      ive deleted them from control panel along with all the anti cheat services.
      ive restarted my pc
      ran as admin
      reset my pc

      yet nothing works. also this has been happening to several people today. was there an update pushed causing this in the community?

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      @ItsCritse no there was no update, however there were updates to antivirus definitions so... in 99.99% of cases this error is caused by antivirus software locking the file or moving it to quarantine. Post a screenshot of your exclusion settings.

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