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Unresponsive White Screen on Launch

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  • Snuccoundefined Offline
    Snuccoundefined Offline
    Snucco
    wrote on last edited by
    #1

    Forgive me if this is the wrong channel for this question, but Plutonium will always get stuck on a unresponsive white screen when launching just after fetching update details. I tried many of the solutions listed in the "Common Launcher Issues & Solutions" thread but to no avail. I made sure to run as administrator, take care of antivirus, as well as make sure Microsoft redistributables were up to date. I've additionally tried deleting and reinstalling everything but still experience the same issue. Please let me know if you have any ideas or if there is anything I can do to help. Thanks!

    Dss0undefined 1 Reply Last reply
    0
    • Snuccoundefined Snucco

      Forgive me if this is the wrong channel for this question, but Plutonium will always get stuck on a unresponsive white screen when launching just after fetching update details. I tried many of the solutions listed in the "Common Launcher Issues & Solutions" thread but to no avail. I made sure to run as administrator, take care of antivirus, as well as make sure Microsoft redistributables were up to date. I've additionally tried deleting and reinstalling everything but still experience the same issue. Please let me know if you have any ideas or if there is anything I can do to help. Thanks!

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      Snucco which version of windows are you using? Can you post your pc specs?

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      • Snuccoundefined Offline
        Snuccoundefined Offline
        Snucco
        wrote on last edited by
        #3

        Specs.JPG I am also running a GTX 1070. Thanks for your help. I would have replied faster but I am limited to one post every 10 minutes currently.

        Dss0undefined 1 Reply Last reply
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        • Snuccoundefined Snucco

          Specs.JPG I am also running a GTX 1070. Thanks for your help. I would have replied faster but I am limited to one post every 10 minutes currently.

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          Snucco you could try having the launcher use your 1070 instead of your intel hd graphics, this article in our docs shows how to do that, just select plutonium-bootstrapper-win32 and plutonium-launcher-win32: https://plutonium.pw/docs/low-fps/#method-2-laptops-with-two-gpus

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          • Snuccoundefined Offline
            Snuccoundefined Offline
            Snucco
            wrote on last edited by
            #5

            PlutoniumSpecs.JPG Unfortunately still experiencing the same issue, I'm confident I followed the steps as shown.

            ItsTheMatt2042undefined 1 Reply Last reply
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            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC
              Plutonium Staff
              wrote on last edited by
              #6

              Try using a VPN and launching Pluto again.

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              • Snuccoundefined Snucco

                PlutoniumSpecs.JPG Unfortunately still experiencing the same issue, I'm confident I followed the steps as shown.

                ItsTheMatt2042undefined Offline
                ItsTheMatt2042undefined Offline
                ItsTheMatt2042
                wrote on last edited by
                #7

                Snucco Bro, I have the same problem. Did you resolve it?

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