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Plutonium launcher problem

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  • Meliseex94undefined Offline
    Meliseex94undefined Offline
    Meliseex94
    wrote on last edited by
    #1

    Good evening, as the title suggests, I have a problem with the launcher, when it is opened it remains almost always with this writing "Checking for saved credentials", the few times in which it passes this step it remains in "connection with iw5 server". Thank you . Andrea

    Dss0undefined 1 Reply Last reply
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    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to Meliseex94 on last edited by
      #2

      Meliseex94 sounds like a connection problem.

      • make sure your system time is synced (https://www.groovypost.com/howto/synchronize-clock-windows-10-with-internet-atomic-time/)
      • try changing your dns servers (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10)
      • if you have any 3rd party firewall software (bitdefender for example) disable it
      • make sure your internet connection is stable, try restarting your router
      1 Reply Last reply
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      • Xerxesundefined Offline
        Xerxesundefined Offline
        Xerxes Plutonium Staff
        wrote on last edited by
        #3

        What also could work is to use a VPN provider, as most VPN protocols do have decent packet loss management. This however should be your last attempt.

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