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The launcher crashes when I try to run the BO2 MP

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  • KavinduGPundefined Offline
    KavinduGPundefined Offline
    KavinduGP
    wrote on last edited by
    #1

    Hi Plutonium Support Team,

    Yesterday I have installed the plutonium launcher & Downloaded the Black Ops 2.
    When I was launching the game after locating it, the launcher disappeared and a Command Prompt window popped up. My screen went black and I thought it was launching the game. But unfortunately it popped up with some error message.

    But after that I ran it in LAN mode and boom.. it opened & But didn't load the servers. I restarted the game again in MP, and this time it was launched successfully without an error. I played it for about 1 hour. Then again when I left the game & tryna launch it again its not working.

    In crashdump folder I could find 2 files, a dump file & a text file.

    I found this in text file:
    Exception Code: 0xC000001D
    Exception Address: 0x4A190000

    My crash ref.ID : 3fa354f154e0c8a6

    Please be kind to check this issue.

    Resxtundefined 1 Reply Last reply
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    • Resxtundefined Offline
      Resxtundefined Offline
      Resxt Plutonium Staff
      replied to KavinduGP on last edited by Resxt
      #2

      KavinduGP

      Could be that you have a software with an overlay that crashes the game, or you're using ReShade so uninstall that or one of your PC plugged in device is crashing the game (VR headset, controller, other monitors etc.)

      Also take time to read the antivirus guide.

      If none of this work then include the crashdump files (upload to Google Drive or similar and send the link here)

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