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  3. How do I fix Exception Code: 0xC0000005

How do I fix Exception Code: 0xC0000005

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  • TheGoose1undefined Offline
    TheGoose1undefined Offline
    TheGoose1
    wrote on last edited by TheGoose1
    #1

    Screenshot (74).png

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to TheGoose1 on last edited by
      #2

      TheGoose1 upload the .dmp file to google drive and post the link here.

      alt text

      TheGoose1undefined 1 Reply Last reply
      0
      • TheGoose1undefined Offline
        TheGoose1undefined Offline
        TheGoose1
        replied to Dss0 on last edited by
        #3

        Dss0 what can i do to fix this

        Dss0undefined 1 Reply Last reply
        0
        • TheGoose1undefined Offline
          TheGoose1undefined Offline
          TheGoose1
          wrote on last edited by
          #4

          I haven't even loaded into the game it pops up as a crashdump and shuts plutonium down.

          1 Reply Last reply
          0
          • Dss0undefined Offline
            Dss0undefined Offline
            Dss0 Plutonium Staff
            replied to TheGoose1 on last edited by
            #5

            TheGoose1 said in How do I fix Exception Code: 0xC0000005:

            Dss0 what can i do to fix this

            do what i said..

            TheGoose1undefined 1 Reply Last reply
            0
            • TheGoose1undefined Offline
              TheGoose1undefined Offline
              TheGoose1
              replied to Dss0 on last edited by
              #6

              Dss0 where do I find the .dmp file? Sry if this is a stupid question I’m just not as computer smart.

              Dss0undefined 1 Reply Last reply
              0
              • Dss0undefined Offline
                Dss0undefined Offline
                Dss0 Plutonium Staff
                replied to TheGoose1 on last edited by
                #7

                TheGoose1 it tells you in the error message and i even posted a screenshot of it in my reply.. cmon dude.

                It's possible that you don't see the appdata folder because "show hidden files and folders" is deactivated in the windows explorer options so you may have to enable that.

                1 Reply Last reply
                0
                • TheGoose1undefined Offline
                  TheGoose1undefined Offline
                  TheGoose1
                  wrote on last edited by TheGoose1
                  #8

                  Dss0
                  heres the .dmp file
                  https://drive.google.com/file/d/1n6VVs1i2asP7cYqtXCw0joQ1gLq81dvJ/view?usp=sharing

                  Dss0undefined 1 Reply Last reply
                  0
                  • Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0 Plutonium Staff
                    replied to TheGoose1 on last edited by
                    #9

                    TheGoose1 i need a password to download that, set it to public.

                    TheGoose1undefined 1 Reply Last reply
                    0
                    • TheGoose1undefined Offline
                      TheGoose1undefined Offline
                      TheGoose1
                      replied to Dss0 on last edited by
                      #10

                      Dss0 how do i do that

                      Mr.MaPSaBinoundefined 1 Reply Last reply
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                      • Mr.MaPSaBinoundefined Offline
                        Mr.MaPSaBinoundefined Offline
                        Mr.MaPSaBino
                        replied to TheGoose1 on last edited by
                        #11

                        TheGoose1
                        Right click on the appropriate folder in Google Drive.

                        Select Share.

                        Click on Advanced.

                        Click Change.

                        Select one of the following options:

                        On - Public on the web - Select this setting to display a file on your site in the Google Drive app.

                        TheGoose1undefined 1 Reply Last reply
                        0
                        • TheGoose1undefined Offline
                          TheGoose1undefined Offline
                          TheGoose1
                          replied to Mr.MaPSaBino on last edited by
                          #12

                          Mr.MaPSaBino https://drive.google.com/file/d/12lJFS7H9n_c7v3fM7h22Cn58iEFuhrC-/view?usp=sharing

                          1 Reply Last reply
                          0
                          • TheGoose1undefined Offline
                            TheGoose1undefined Offline
                            TheGoose1
                            wrote on last edited by
                            #13

                            Dss0 does this work
                            https://drive.google.com/file/d/12lJFS7H9n_c7v3fM7h22Cn58iEFuhrC-/view?usp=sharing

                            1 Reply Last reply
                            0
                            • TheGoose1undefined Offline
                              TheGoose1undefined Offline
                              TheGoose1
                              wrote on last edited by
                              #14

                              Dss0 does the file work now

                              1 Reply Last reply
                              0
                              • TheGoose1undefined Offline
                                TheGoose1undefined Offline
                                TheGoose1
                                wrote on last edited by
                                #15

                                Xerxes can you help me with my situation that i have been working on but cant figure out.

                                Dss0undefined 1 Reply Last reply
                                0
                                • Dss0undefined Offline
                                  Dss0undefined Offline
                                  Dss0 Plutonium Staff
                                  replied to TheGoose1 on last edited by
                                  #16

                                  TheGoose1 it works now yes, the info in the dump file isn't very helpful tho.

                                  • repair your game files -> https://plutonium.pw/docs/repair/
                                  • try closing all programs that are running in the background (especially msi afterburner and rivatuner if you have them)
                                  • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
                                  • install everything that's in the redist folder in your game folder
                                  • update your graphics drivers
                                  • if you have a vr headset plugged in unplug it
                                  • verify the integrity of your system files:
                                  1. open the start menu and search for "cmd"
                                  2. run cmd as admin
                                  3. execute the following command
                                  dism /online /cleanup-image /restorehealth
                                  
                                  1. after dism has finished repairing your system restart your pc
                                  1 Reply Last reply
                                  0
                                  • KisseKusettajaundefined Offline
                                    KisseKusettajaundefined Offline
                                    KisseKusettaja
                                    wrote on last edited by
                                    #17

                                    i have the same problem any fixes?

                                    Dss0undefined 1 Reply Last reply
                                    0
                                    • Dss0undefined Offline
                                      Dss0undefined Offline
                                      Dss0 Plutonium Staff
                                      replied to KisseKusettaja on last edited by
                                      #18

                                      KisseKusettaja well if you have the same issue then try the things i told TheGoose1?

                                      KisseKusettajaundefined 1 Reply Last reply
                                      0
                                      • KisseKusettajaundefined Offline
                                        KisseKusettajaundefined Offline
                                        KisseKusettaja
                                        replied to Dss0 on last edited by
                                        #19

                                        Dss0 ive done everything from this forum. ive had this problem for like a year

                                        Dss0undefined 1 Reply Last reply
                                        0
                                        • Dss0undefined Offline
                                          Dss0undefined Offline
                                          Dss0 Plutonium Staff
                                          replied to KisseKusettaja on last edited by
                                          #20

                                          KisseKusettaja then i can't help you, maybe try reinstalling windows.

                                          1 Reply Last reply
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