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  3. How do I fix Exception Code: 0xC0000005

How do I fix Exception Code: 0xC0000005

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  • TheGoose1 TheGoose1

    Screenshot (74).png

    Dss0 Offline
    Dss0 Offline
    Dss0
    Plutonium Staff
    wrote on last edited by
    #2

    TheGoose1 upload the .dmp file to google drive and post the link here.

    alt text

    TheGoose1 1 Reply Last reply
    0
    • Dss0 Dss0

      TheGoose1 upload the .dmp file to google drive and post the link here.

      alt text

      TheGoose1 Offline
      TheGoose1 Offline
      TheGoose1
      wrote on last edited by
      #3

      Dss0 what can i do to fix this

      Dss0 1 Reply Last reply
      0
      • TheGoose1 Offline
        TheGoose1 Offline
        TheGoose1
        wrote on last edited by
        #4

        I haven't even loaded into the game it pops up as a crashdump and shuts plutonium down.

        1 Reply Last reply
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        • TheGoose1 TheGoose1

          Dss0 what can i do to fix this

          Dss0 Offline
          Dss0 Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #5

          TheGoose1 said in How do I fix Exception Code: 0xC0000005:

          Dss0 what can i do to fix this

          do what i said..

          TheGoose1 1 Reply Last reply
          0
          • Dss0 Dss0

            TheGoose1 said in How do I fix Exception Code: 0xC0000005:

            Dss0 what can i do to fix this

            do what i said..

            TheGoose1 Offline
            TheGoose1 Offline
            TheGoose1
            wrote on last edited by
            #6

            Dss0 where do I find the .dmp file? Sry if this is a stupid question I’m just not as computer smart.

            Dss0 1 Reply Last reply
            0
            • TheGoose1 TheGoose1

              Dss0 where do I find the .dmp file? Sry if this is a stupid question I’m just not as computer smart.

              Dss0 Offline
              Dss0 Offline
              Dss0
              Plutonium Staff
              wrote on last edited by
              #7

              TheGoose1 it tells you in the error message and i even posted a screenshot of it in my reply.. cmon dude.

              It's possible that you don't see the appdata folder because "show hidden files and folders" is deactivated in the windows explorer options so you may have to enable that.

              1 Reply Last reply
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              • TheGoose1 Offline
                TheGoose1 Offline
                TheGoose1
                wrote on last edited by TheGoose1
                #8

                Dss0
                heres the .dmp file
                https://drive.google.com/file/d/1n6VVs1i2asP7cYqtXCw0joQ1gLq81dvJ/view?usp=sharing

                Dss0 1 Reply Last reply
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                • TheGoose1 TheGoose1

                  Dss0
                  heres the .dmp file
                  https://drive.google.com/file/d/1n6VVs1i2asP7cYqtXCw0joQ1gLq81dvJ/view?usp=sharing

                  Dss0 Offline
                  Dss0 Offline
                  Dss0
                  Plutonium Staff
                  wrote on last edited by
                  #9

                  TheGoose1 i need a password to download that, set it to public.

                  TheGoose1 1 Reply Last reply
                  0
                  • Dss0 Dss0

                    TheGoose1 i need a password to download that, set it to public.

                    TheGoose1 Offline
                    TheGoose1 Offline
                    TheGoose1
                    wrote on last edited by
                    #10

                    Dss0 how do i do that

                    _Eve 1 Reply Last reply
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                    • TheGoose1 TheGoose1

                      Dss0 how do i do that

                      _Eve Offline
                      _Eve Offline
                      _Eve
                      wrote on last edited by
                      #11

                      TheGoose1
                      Right click on the appropriate folder in Google Drive.

                      Select Share.

                      Click on Advanced.

                      Click Change.

                      Select one of the following options:

                      On - Public on the web - Select this setting to display a file on your site in the Google Drive app.

                      TheGoose1 1 Reply Last reply
                      0
                      • _Eve _Eve

                        TheGoose1
                        Right click on the appropriate folder in Google Drive.

                        Select Share.

                        Click on Advanced.

                        Click Change.

                        Select one of the following options:

                        On - Public on the web - Select this setting to display a file on your site in the Google Drive app.

                        TheGoose1 Offline
                        TheGoose1 Offline
                        TheGoose1
                        wrote on last edited by
                        #12

                        @Mr-MaPSaBino https://drive.google.com/file/d/12lJFS7H9n_c7v3fM7h22Cn58iEFuhrC-/view?usp=sharing

                        1 Reply Last reply
                        0
                        • TheGoose1 Offline
                          TheGoose1 Offline
                          TheGoose1
                          wrote on last edited by
                          #13

                          Dss0 does this work
                          https://drive.google.com/file/d/12lJFS7H9n_c7v3fM7h22Cn58iEFuhrC-/view?usp=sharing

                          1 Reply Last reply
                          0
                          • TheGoose1 Offline
                            TheGoose1 Offline
                            TheGoose1
                            wrote on last edited by
                            #14

                            Dss0 does the file work now

                            1 Reply Last reply
                            0
                            • TheGoose1 Offline
                              TheGoose1 Offline
                              TheGoose1
                              wrote on last edited by
                              #15

                              Xerxes can you help me with my situation that i have been working on but cant figure out.

                              Dss0 1 Reply Last reply
                              0
                              • TheGoose1 TheGoose1

                                Xerxes can you help me with my situation that i have been working on but cant figure out.

                                Dss0 Offline
                                Dss0 Offline
                                Dss0
                                Plutonium Staff
                                wrote on last edited by
                                #16

                                TheGoose1 it works now yes, the info in the dump file isn't very helpful tho.

                                • repair your game files -> https://plutonium.pw/docs/repair/
                                • try closing all programs that are running in the background (especially msi afterburner and rivatuner if you have them)
                                • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
                                • install everything that's in the redist folder in your game folder
                                • update your graphics drivers
                                • if you have a vr headset plugged in unplug it
                                • verify the integrity of your system files:
                                1. open the start menu and search for "cmd"
                                2. run cmd as admin
                                3. execute the following command
                                dism /online /cleanup-image /restorehealth
                                
                                1. after dism has finished repairing your system restart your pc
                                1 Reply Last reply
                                0
                                • KisseKusettaja Offline
                                  KisseKusettaja Offline
                                  KisseKusettaja
                                  wrote on last edited by
                                  #17

                                  i have the same problem any fixes?

                                  Dss0 1 Reply Last reply
                                  0
                                  • KisseKusettaja KisseKusettaja

                                    i have the same problem any fixes?

                                    Dss0 Offline
                                    Dss0 Offline
                                    Dss0
                                    Plutonium Staff
                                    wrote on last edited by
                                    #18

                                    KisseKusettaja well if you have the same issue then try the things i told TheGoose1?

                                    KisseKusettaja 1 Reply Last reply
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                                    • Dss0 Dss0

                                      KisseKusettaja well if you have the same issue then try the things i told TheGoose1?

                                      KisseKusettaja Offline
                                      KisseKusettaja Offline
                                      KisseKusettaja
                                      wrote on last edited by
                                      #19

                                      Dss0 ive done everything from this forum. ive had this problem for like a year

                                      Dss0 1 Reply Last reply
                                      0
                                      • KisseKusettaja KisseKusettaja

                                        Dss0 ive done everything from this forum. ive had this problem for like a year

                                        Dss0 Offline
                                        Dss0 Offline
                                        Dss0
                                        Plutonium Staff
                                        wrote on last edited by
                                        #20

                                        KisseKusettaja then i can't help you, maybe try reinstalling windows.

                                        1 Reply Last reply
                                        0
                                        • KisseKusettaja Offline
                                          KisseKusettaja Offline
                                          KisseKusettaja
                                          wrote on last edited by
                                          #21

                                          didnt help...

                                          1 Reply Last reply
                                          0

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