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access to trajectory was denied

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  • deus-deorumundefined Offline
    deus-deorumundefined Offline
    deus-deorum
    wrote on last edited by
    #1

    when i try to install plutonium i get this message:
    Crash ID: 8246b78617de43429cb82a1d3d0403c1
    Plutonium.Updater.Core.Models.UpdateException: Failed to update file bin/plutonium-bootstrapper-win32.exe ---> System.UnauthorizedAccessException: Der Zugriff auf den Pfad "C:\Users\wolfi\AppData\Local\Plutonium\bin\plutonium-bootstrapper-win32.exe" wurde verweigert.
    bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    bei System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    bei System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    bei System.IO.File.InternalWriteAllBytes(String path, Byte[] bytes, Boolean checkHost)
    bei Plutonium.Updater.Core.Updater.<Run>d__23.MoveNext()
    --- Ende der internen Ausnahmestapelüberwachung ---
    bei Plutonium.Updater.Core.Updater.<Run>d__23.MoveNext()
    --- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---
    bei System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    bei System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    bei Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

    roughly translated it means "acces to path "C:\Users\wolfi\AppData\Local\Plutonium\bin\plutonium-bootstrapper-win32.exe" has been denied

    Resxtundefined 1 Reply Last reply
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    • Resxtundefined Offline
      Resxtundefined Offline
      Resxt Plutonium Staff
      replied to deus-deorum on last edited by
      #2

      deus-deorum Something is blocking access. You're either not administrator on your Windows account or https://plutonium.pw/docs/antivirus/

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      • deus-deorumundefined Offline
        deus-deorumundefined Offline
        deus-deorum
        wrote on last edited by
        #3

        i am the administrator and i have also excluded the folder in my antivirus but it still doesnt work

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        • HannesCundefined Offline
          HannesCundefined Offline
          HannesC Plutonium Staff
          wrote on last edited by HannesC
          #4

          Screenshot your AV's exclusion settings. Also you don't have more than 1 antivirus right?

          1 Reply Last reply
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