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  3. Crashdump Error when Launching IW5X and T6. Can Anybody Help?

Crashdump Error when Launching IW5X and T6. Can Anybody Help?

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  • spheresundefined Offline
    spheresundefined Offline
    spheres
    wrote on last edited by spheres
    #1

    20211118_002419.jpg

    Dss0undefined 1 Reply Last reply
    0
    • spheresundefined spheres

      20211118_002419.jpg

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      @IxDeclay upload the .dmp file to google drive and post the link here.

      spheresundefined 1 Reply Last reply
      0
      • Dss0undefined Dss0

        @IxDeclay upload the .dmp file to google drive and post the link here.

        spheresundefined Offline
        spheresundefined Offline
        spheres
        wrote on last edited by
        #3

        Dss0 https://drive.google.com/drive/folders/1jHXzYOCy-xWUmnZ1O7Y2MPy8hsnF8-6d?usp=sharing

        Dss0undefined 1 Reply Last reply
        0
        • spheresundefined spheres

          Dss0 https://drive.google.com/drive/folders/1jHXzYOCy-xWUmnZ1O7Y2MPy8hsnF8-6d?usp=sharing

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          @IxDeclay

          • try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
          • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
          • install everything that's in the redist folder in your game folder
          • update your graphics drivers
          • if you have a vr headset plugged in unplug it
          • try removing steam_api.dll from your game folder
          • verify the integrity of your system files:
          1. open the start menu and search for "cmd"
          2. run cmd as admin
          3. execute the following command
          dism /online /cleanup-image /restorehealth
          
          1. after dism has finished repairing your system restart your pc
          spheresundefined 1 Reply Last reply
          0
          • Dss0undefined Dss0

            @IxDeclay

            • try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
            • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
            • install everything that's in the redist folder in your game folder
            • update your graphics drivers
            • if you have a vr headset plugged in unplug it
            • try removing steam_api.dll from your game folder
            • verify the integrity of your system files:
            1. open the start menu and search for "cmd"
            2. run cmd as admin
            3. execute the following command
            dism /online /cleanup-image /restorehealth
            
            1. after dism has finished repairing your system restart your pc
            spheresundefined Offline
            spheresundefined Offline
            spheres
            wrote on last edited by
            #5

            Dss0 didnt work. Im using a Virtual Machine is that the problem?

            1 Reply Last reply
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            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC
              Plutonium Staff
              wrote on last edited by
              #6

              Yup. VMs aren't supported.

              spheresundefined 1 Reply Last reply
              0
              • HannesCundefined HannesC

                Yup. VMs aren't supported.

                spheresundefined Offline
                spheresundefined Offline
                spheres
                wrote on last edited by
                #7

                HannesC okay good to know thx

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