A critical exception occurred: Exception Code: 0xC0000005

T4T4L

[IW5] This happened to me even after re-downloading the launcher and game several times.
The exception address is: 0x19508547
This happend when i try to launch the game. I already informed on the discor and followed the steps but the error is still there.
I cant upload the .dmp file bc it uses 97MB so even in a zip it wont let me send it.

Dss0

T4T4L said in A critical exception occurred: Exception Code: 0xC0000005:

I cant upload the .dmp file bc it uses 97MB so even in a zip it wont let me send it.

upload it to google drive or another file hosting service.

T4T4L

Dss0 https://drive.google.com/file/d/1qOgHcZxYti1o7Ueg5o5ZVCXOhLSVtGS_/view?usp=sharing

Dss0

T4T4L here's a few other things you can try:

playing pluto in virtual machines doesn't work incase you're using one
make sure you are using windows 10 version 1607 or later
try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
install everything that's in the redist folder in your game folder
update your graphics drivers
if you have a vr headset plugged in unplug it
verify the integrity of your system files:

open the start menu and search for "cmd"
run cmd as admin
execute the following command

dism /online /cleanup-image /restorehealth

after dism has finished repairing your system restart your pc

Plutonium

A critical exception occurred: Exception Code: 0xC0000005