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  3. The update launcher wont work saying "failed to download file bin/plutonium-bootstrapper-win32.exe

The update launcher wont work saying "failed to download file bin/plutonium-bootstrapper-win32.exe

Scheduled Pinned Locked Moved Launcher Support
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  • AverageJebundefined Offline
    AverageJebundefined Offline
    AverageJeb
    wrote on last edited by
    #1

    Crash ID: cc7a138454bf4acb91015bd58711b36f
    Plutonium.Updater.Core.Models.UpdateException: Failed to update file bin/plutonium-bootstrapper-win32.exe ---> System.IO.IOException: Incorrect function.

    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    at System.IO.FileStream.WriteCore(Byte[] buffer, Int32 offset, Int32 count)
    at System.IO.File.InternalWriteAllBytes(String path, Byte[] bytes, Boolean checkHost)
    at Plutonium.Updater.Core.Updater.<Run>d__23.MoveNext()
    --- End of inner exception stack trace ---
    at Plutonium.Updater.Core.Updater.<Run>d__23.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()
    That is what it says

    Resxtundefined 1 Reply Last reply
    1
    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC
      Plutonium Staff
      wrote on last edited by
      #2

      Uninstall webroot, restart your PC and run the launcher again.

      1 Reply Last reply
      0
      • BigSpezundefined Offline
        BigSpezundefined Offline
        BigSpez
        wrote on last edited by
        #3

        I am not sure what "webroot" is but I do not have it installed and I am having the exact same issue just less things uninstalled. Was working fine and did a apps and folders reset on my PC and now I cannot use the launcher?

        Dss0undefined 1 Reply Last reply
        0
        • BigSpezundefined BigSpez

          I am not sure what "webroot" is but I do not have it installed and I am having the exact same issue just less things uninstalled. Was working fine and did a apps and folders reset on my PC and now I cannot use the launcher?

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          BigSpez what is an "apps and folders reset"? Make sure to exclude the pluto folder in appdata from scanning in your antivirus software: https://plutonium.pw/docs/antivirus/

          1 Reply Last reply
          0
          • AverageJebundefined AverageJeb

            Crash ID: cc7a138454bf4acb91015bd58711b36f
            Plutonium.Updater.Core.Models.UpdateException: Failed to update file bin/plutonium-bootstrapper-win32.exe ---> System.IO.IOException: Incorrect function.

            at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
            at System.IO.FileStream.WriteCore(Byte[] buffer, Int32 offset, Int32 count)
            at System.IO.File.InternalWriteAllBytes(String path, Byte[] bytes, Boolean checkHost)
            at Plutonium.Updater.Core.Updater.<Run>d__23.MoveNext()
            --- End of inner exception stack trace ---
            at Plutonium.Updater.Core.Updater.<Run>d__23.MoveNext()
            --- End of stack trace from previous location where exception was thrown ---
            at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
            at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
            at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()
            That is what it says

            Resxtundefined Offline
            Resxtundefined Offline
            Resxt
            Plutonium Staff
            wrote on last edited by
            #5

            AverageJeb https://plutonium.pw/docs/update/

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