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Can´t Login

Scheduled Pinned Locked Moved Launcher Support
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  • BubbleTeaXDundefined Offline
    BubbleTeaXDundefined Offline
    BubbleTeaXD
    wrote on last edited by
    #1

    when i open the launcher this is showing first

    Screenshot (4).png

    it says: error to sending a request

    after i close this, its open the login screen but after pressing enter to login, this is showing up and i cant login:

    Screenshot 3.png

    its translate to: an existing connection was terminated under software control by the host computer

    can anyone tell me what the issue is?

    Dss0undefined WhySoMadBroundefined 2 Replies Last reply
    0
    • BubbleTeaXDundefined BubbleTeaXD

      when i open the launcher this is showing first

      Screenshot (4).png

      it says: error to sending a request

      after i close this, its open the login screen but after pressing enter to login, this is showing up and i cant login:

      Screenshot 3.png

      its translate to: an existing connection was terminated under software control by the host computer

      can anyone tell me what the issue is?

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      BubbleTeaXD try:

      • deleting the launcher and re-downloading it from here: https://cdn.plutonium.pw/updater/plutonium.exe
      • disabling your firewall, if you use 3rd party firewall software (for example bitdefender) try disabling that aswell
      • syncing your system time (https://pureinfotech.com/sync-clock-windows-10/)
      • changing your dns servers (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10)
      1 Reply Last reply
      0
      • BubbleTeaXDundefined BubbleTeaXD

        when i open the launcher this is showing first

        Screenshot (4).png

        it says: error to sending a request

        after i close this, its open the login screen but after pressing enter to login, this is showing up and i cant login:

        Screenshot 3.png

        its translate to: an existing connection was terminated under software control by the host computer

        can anyone tell me what the issue is?

        WhySoMadBroundefined Offline
        WhySoMadBroundefined Offline
        WhySoMadBro
        wrote on last edited by
        #3

        BubbleTeaXD i have the same problem did u solve it

        1 Reply Last reply
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        • Xerxesundefined Xerxes locked this topic on
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