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Scheduled Pinned Locked Moved BO2 Client Support
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  • zkipundefined Offline
    zkipundefined Offline
    zkip
    wrote on last edited by
    #1

    b90632d5-b5fb-4181-8ef8-cad6ce5a00b0-image.png

    how to fix this?

    Dss0undefined 1 Reply Last reply
    0
    • Dogeeeeundefined Offline
      Dogeeeeundefined Offline
      Dogeeee
      wrote on last edited by
      #2

      c2004c8b-392e-4007-bff4-0dadb8a8e31b-image.png go in that folder and post the crashdump in google drive and then send a link and wait for a staff to respond

      1 Reply Last reply
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      • Dss0undefined Offline
        Dss0undefined Offline
        Dss0 Plutonium Staff
        replied to zkip on last edited by
        #3

        zkip upload the dump file to google drive and post the link here.

        alt text

        Also:

        • repair your installation: https://plutonium.pw/docs/repair/
        • running the game in a virtual machine doesn't work
        • try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
        • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
        • update your graphics drivers
        • if you have a vr headset plugged in unplug it
        • if you use an avermedia capture card uninstall it's drivers
        • verify the integrity of your system files:
        1. open the start menu and search for "cmd"
        2. run cmd as admin
        3. execute the following command
        dism /online /cleanup-image /restorehealth
        
        1. restart your pc
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