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Error does not start the game f42a7a874187d676

Scheduled Pinned Locked Moved BO2 Client Support
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  • Roj4sundefined Offline
    Roj4sundefined Offline
    Roj4s
    wrote on last edited by
    #1

    [0_1646490080713_plutonium-r2798-t6zm-2022-03-05_11-17-08.txt](Uploading 100%)
    e143d166-df2e-4971-9cce-9304884d0854-image.png

    f42a7a874187d676

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to Roj4s on last edited by
      #2

      Roj4s upload the dump file to google drive and post the link here.

      alt text

      Roj4sundefined 1 Reply Last reply
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      • Roj4sundefined Offline
        Roj4sundefined Offline
        Roj4s
        replied to Dss0 on last edited by
        #3

        Dss0

        Exception Code: 0xC0000005
        Exception Address: 0x007118B3
        

        https://drive.google.com/drive/folders/1AS8dp4efMjZNCSbL6uI01zGxvqHYoy4R?usp=sharing

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to Roj4s on last edited by
          #4

          Roj4s here's a few things you can try:

          • repair your installation: https://plutonium.pw/docs/repair/
          • running the game in a virtual machine doesn't work
          • try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
          • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
          • update your graphics drivers
          • if you have a vr headset plugged in unplug it
          • if you use an avermedia capture card uninstall it's drivers
          • verify the integrity of your system files:
          1. open the start menu and search for "cmd"
          2. run cmd as admin
          3. execute the following command
          dism /online /cleanup-image /restorehealth
          
          1. restart your pc
          1 Reply Last reply
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