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My plutonium keeps crashing

Scheduled Pinned Locked Moved BO2 Client Support
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  • neonl1undefined Offline
    neonl1undefined Offline
    neonl1
    wrote on last edited by
    #1

    9434770d-23c6-43db-b595-513b9a1471a9-image.png

    https://www.mediafire.com/file/kwm5x66q82uz0s2/plutonium-r2811-t6zm-2022-03-27_01-56-45-minimal.dmp/file

    Above is a download link to see the problem details.

    Thanks for your help.

    Dss0undefined 1 Reply Last reply
    0
    • neonl1undefined neonl1

      9434770d-23c6-43db-b595-513b9a1471a9-image.png

      https://www.mediafire.com/file/kwm5x66q82uz0s2/plutonium-r2811-t6zm-2022-03-27_01-56-45-minimal.dmp/file

      Above is a download link to see the problem details.

      Thanks for your help.

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      neonl1

      • make sure you are on windows 10 version 1607 or later (64 bit)
      • running the game in a virtual machine doesn't work
      • try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
      • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
      • update your graphics drivers
      • if you have a vr headset plugged in unplug it
      • if you use an avermedia capture card uninstall it's drivers
      • verify the integrity of your system files:
      1. open the start menu and search for "cmd"
      2. run cmd as admin
      3. execute the following command
      dism /online /cleanup-image /restorehealth
      
      1. restart your pc
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