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error starting zombies, help

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  • CHIVOLOCOxxxundefined Offline
    CHIVOLOCOxxxundefined Offline
    CHIVOLOCOxxx
    wrote on last edited by
    #1
    This post is deleted!
    Dss0undefined 1 Reply Last reply
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    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to CHIVOLOCOxxx on last edited by
      #2

      CHIVOLOCOxxx upload the crashdump as instructed in the error message, use google drive and post the link here.

      alt text

      Here's a few things you can try:

      • delete your config files, they are located in %localappdata%/Plutonium/storage/t6/players (plutonium_mp.cfg/plutonium_zm.cfg)
      • try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
      • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
      • update your graphics drivers
      • if you have a vr headset plugged in unplug it
      • if you use an avermedia capture card uninstall it's drivers
      • verify the integrity of your system files:
      1. open the start menu and search for "cmd"
      2. run cmd as admin
      3. execute the following command
      dism /online /cleanup-image /restorehealth
      
      1. restart your pc
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