Black ops 2 Crashes when i press play

[Hybrid808]

i did download the game as the Instructions told me to do. i also did the thing with the antivirus and i reinstalled the game also twice and nothing helped.

Crash Reference ID :d114e79ef677063b

[Dss0]

Hybrid808 upload the dump file to google drive and post the link here, location of the dump file is in the error message.

Also:

• running pluto in virtual machines (parallels desktop, vmware, ...) doesn't work in case you're trying to do that
• try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
• try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
• update your graphics drivers
• if you have a vr headset plugged in unplug it
• if you use an avermedia capture card uninstall it's drivers
• verify the integrity of your system files:

1. open the start menu and search for "cmd"
2. run cmd as admin
3. execute the following command

dism /online /cleanup-image /restorehealth

4. restart your pc

[Hybrid808]

Thanks for the help. I did all of the following points but nothing helped. i also bought the game and try to start it that way but still nothing.

Here is the dump file: https://drive.google.com/drive/folders/1zcNwkX7FPflLMrZ9YddGlCja-1ioPYHU?usp=sharing