I need some help

molly water

so i want to start trickshottin again so i saw plutonium and i was like sick, but i cant even launch it.
i downloaded the torrent and got everything set up but this happens please help

NATEROX

If you're trying to run the game from a virtual machine that's most likely the issue.

molly water

NATEROX nope

Resxt

molly water

Crash with an error (0x000007b, crashdump error or similar)

There is no easy answer for this but here are some possible solutions

Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
Repair your game: https://plutonium.pw/docs/repair/
Update your GPU drivers
Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
If you're running the game in a virtual machine don't, this doesn't work
If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
If you use an Avermedia capture card uninstall its drivers
Verify the integrity of your system files:
Open the start menu and search for "cmd"
Run cmd as admin
Copy and paste (right click) each command below one by one in the cmd and press enter after each command
Only put the next command when the one you ran is finished.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow

Once it's done restart your PC

If after doing all of this it still doesn't work reply with these info

What your antivirus is and if you disabled or uninstalled it
A screenshot of your game files
The crashdump files created in %localappdata%\Plutonium\crashdumps (upload them on a website like Google Drive, Mediafire or anyyhing else and include the link here)

As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

molly water

Resxt Hey thx for the help, but un fortunately it did not work.
What your antivirus is and if you disabled or uninstalled it
A screenshot of your game files
The crashdump files created in
As you requested the ^ stuff you wanted.
Anti Virus: Avast Free, and yes I do have an exclusion.
Screen Shot: https://streamable.com/chcpgs
Last but not least, crashdumps: https://rb.gy/3chiul

Resxt

molly water so you did every single thing?
You could try to uninstall Avast or factory reset your Windows

The team is very busy these days and they probably won't have time to check your crashdump

Lime_Time

Resxt I was also having problems with the error code. I tried uninstalling avast along with everything listed above, and none of it worked.

Plutonium

I need some help