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Stuck in Authenticating

Scheduled Pinned Locked Moved Launcher Support
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  • EN relayundefined Offline
    EN relayundefined Offline
    EN relay
    wrote on last edited by
    #1

    I've been waiting 20 minutes and im still stuck in authenticating. VPN is on.Screenshot 2022-06-05 181427.png

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    • EN relayundefined Offline
      EN relayundefined Offline
      EN relay
      wrote on last edited by
      #2

      can anyone help me please? i wanna play bo2 so bad :((

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      • EN relayundefined Offline
        EN relayundefined Offline
        EN relay
        wrote on last edited by
        #3

        Screenshot 2022-06-05 192949.png

        nothing happens even with random letters ://

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        • HannesCundefined Offline
          HannesCundefined Offline
          HannesC Plutonium Staff
          wrote on last edited by
          #4

          Turn off your VPN, delete %localappdata%/Plutonium/info.json and try launching Plutonium again.

          EN relayundefined 2 Replies Last reply
          1
          • EN relayundefined Offline
            EN relayundefined Offline
            EN relay
            replied to HannesC on last edited by
            #5

            HannesC i‘ll try

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            • EN relayundefined Offline
              EN relayundefined Offline
              EN relay
              replied to HannesC on last edited by
              #6

              HannesC i‘m still stuck in athenticating.., no vpn used, i bought bo2 steam version, reinstalled launcher, hannes what should i do? 😞

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              • HannesCundefined Offline
                HannesCundefined Offline
                HannesC Plutonium Staff
                wrote on last edited by
                #7

                Do you have any firewalls? What AV do you use? Also you tried a system wide VPN right? Cause browser extension VPNs won't work.

                EN relayundefined 1 Reply Last reply
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                • EN relayundefined Offline
                  EN relayundefined Offline
                  EN relay
                  replied to HannesC on last edited by
                  #8

                  HannesC i turned off my firewall and then it worked. thank you ❤

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