Skip to content
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Donate
Collapse

Plutonium

  1. Home
  2. Launcher Support
  3. Wont load

Wont load

Scheduled Pinned Locked Moved Launcher Support
help me pleaseerror
4 Posts 2 Posters 226 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • PablSavageundefined Offline
    PablSavageundefined Offline
    PablSavage
    wrote on last edited by
    #1

    When I open the launcher the screen comes up white and wont load. A few Errors come up and it just wont load up.

    Errors are as follows:
    1."GPUDriverD3D11::CreateTexture, unable to create texture."
    2."GPUDriverD3D11::CreateTexture, unable to create shader resource view for texture."
    3."GPUDriverD3D11::CreateTexture, unable tocreate render target.

    It prompts me with just being able to say ok. i press ok on all of them but they repeat constantly coming up.

    1 Reply Last reply
    0
    • Resxtundefined Offline
      Resxtundefined Offline
      Resxt Plutonium Staff
      wrote on last edited by
      #2

      How to fix GPUDriverD3D11 errors?

      • Update your GPU drivers https://www.howtogeek.com/135976/how-to-update-your-graphics-drivers-for-maximum-gaming-performance/
      • Install Direct X (even if it's already installed) https://www.microsoft.com/en-us/download/details.aspx?id=35
        Now restart your PC and try to start the launcher/your game again.

      If the issue persists then your PC probably doesn't have a Direct X 11 capable GPU but there is a way to bypass that.

      • Download and run DXCpl.exe https://drive.google.com/file/d/1qvWbHrnBVVibYozaO9peXcSS9ovEBMhd/view
      • Click "Edit List..."
      • Click the three dots right of the "enter a process or folder name" field and select "plutonium-launcher-win32.exe" located in C:\Users\Username\AppData\Local\Plutonium\bin (Username is your Windows username)
      • Tick the "force warp" checkbox and select "11_0" from the "feature level limit" dropdown menu
      • Hit OK & try to start the launcher/your game again.
      PablSavageundefined 1 Reply Last reply
      1
      • PablSavageundefined Offline
        PablSavageundefined Offline
        PablSavage
        replied to Resxt on last edited by PablSavage
        #3

        Resxt it now gives me a new error saying
        "Crash ID: c9427cb8de6043c2a445465bd3189093
        System.Threading.Tasks.TaskCanceledException: A task was canceled.
        at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
        at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
        at Plutonium.Updater.Core.HTTP.<GetJsonAsync>d__3`1.MoveNext()
        --- End of stack trace from previous location where exception was thrown ---
        at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
        at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
        at Plutonium.Updater.Core.Updater.<Run>d__23.MoveNext()
        --- End of stack trace from previous location where exception was thrown ---
        at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
        at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
        at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
        at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()"

        But somehow it still passes that and gives me the same error.

        Im pretty sure i messed up somewhere maybe the part about the "::\user..." part.

        i think walking me through would work better is there any way i can call you, Discors, phone, etc. if you can i would appreciate it

        Resxtundefined 1 Reply Last reply
        0
        • Resxtundefined Offline
          Resxtundefined Offline
          Resxt Plutonium Staff
          replied to PablSavage on last edited by
          #4

          PablSavage press Win + R type winver and screenshot the window.
          You can also read all the solutions listed here https://plutonium.pw/docs/update/
          And re-read what I said above for the GPUDriverD3D11 error as it's clearly explained and straight forward

          1 Reply Last reply
          0

          • Login

          • Don't have an account? Register

          • Login or register to search.
          • First post
            Last post
          0
          • Recent
          • Tags
          • Popular
          • Users
          • Groups
          • Donate