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error 0xc0000007b

Scheduled Pinned Locked Moved BO2 Client Support
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  • Denizcanundefined Offline
    Denizcanundefined Offline
    Denizcan
    wrote on last edited by
    #1

    plz help me

    hindercanrunundefined 1 Reply Last reply
    0
    • hindercanrunundefined Offline
      hindercanrunundefined Offline
      hindercanrun
      replied to Denizcan on last edited by
      #2

      Denizcan install directx, let plutonium through ur antivirus

      1 Reply Last reply
      0
      • Resxtundefined Offline
        Resxtundefined Offline
        Resxt Plutonium Staff
        wrote on last edited by
        #3

        Crash with an error (0x000007b, crashdump error or similar)

        There is no easy answer for this but here are some possible solutions

        • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
        • Repair your game: https://plutonium.pw/docs/repair/
        • Update your GPU drivers
        • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
        • Download and run this script to install all the required redist: https://git.io/redists
        • If you're running the game in a virtual machine don't, this doesn't work
        • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
        • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
        • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
        • If you use an Avermedia capture card uninstall its drivers
        • Verify the integrity of your system files:
          Open the start menu and search for "cmd"
          Run cmd as admin
          Copy and paste (right click) each command below one by one in the cmd and press enter after each command
          Only put the next command when the one you ran is finished.
        DISM /Online /Cleanup-Image /CheckHealth
        DISM /Online /Cleanup-Image /ScanHealth
        DISM /Online /Cleanup-Image /RestoreHealth
        sfc /scannow
        

        Once it's done restart your PC

        As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

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