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game doesn't start!

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  • XOXOJlundefined Offline
    XOXOJlundefined Offline
    XOXOJl
    wrote on last edited by
    #1

    I downloaded the game, chose the path in the launcher, everything seems fine, but when I press play the console appears, the launcher closes and the game does not start!
    I added the folder with the Launcher in exceptions antivirus, downloaded all directx and etc. nothing helps 😞

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to XOXOJl on last edited by
      #2

      XOXOJl post a screenshot of your exception settings and also download and run this: https://git.io/redists

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      • XOXOJlundefined Offline
        XOXOJlundefined Offline
        XOXOJl
        wrote on last edited by
        #3

        Dss0 said in game doesn't start!:

        post a screenshot of your exception settings and also download and run this
        screenshot:
        19817c6a-423a-4f39-85df-a190768dd6e2-image.png
        this is in russian, unfortunately, but it says exclude from any detection. it's eset 32

        about the program, I've already downloaded this program and it didn't help...

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        • Resxtundefined Offline
          Resxtundefined Offline
          Resxt Plutonium Staff
          wrote on last edited by
          #4

          XOXOJl then simply add Plutonium as an exclusion
          https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-other-antivirus

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          • XOXOJlundefined Offline
            XOXOJlundefined Offline
            XOXOJl
            wrote on last edited by
            #5

            I added it, but it still doesn't work...
            e19114e3-1c2b-4191-9af8-d7d0d93e853b-image.png

            Resxtundefined 1 Reply Last reply
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            • Resxtundefined Offline
              Resxtundefined Offline
              Resxt Plutonium Staff
              replied to XOXOJl on last edited by
              #6

              XOXOJl add both the entire Plutonium folder provided in the doc and also plutonium.exe, maybe re-download the launcher too and exclude it after

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              • XOXOJlundefined Offline
                XOXOJlundefined Offline
                XOXOJl
                wrote on last edited by
                #7

                I did as you said, but it still does not start 😞
                i want to note that bo2 works and bo1 can't start

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                • XOXOJlundefined Offline
                  XOXOJlundefined Offline
                  XOXOJl
                  wrote on last edited by
                  #8

                  I just reinstalled windows and everything worked, lol

                  1 Reply Last reply
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