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Can't open plutonium updater

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  • Qu4SaR763212undefined Offline
    Qu4SaR763212undefined Offline
    Qu4SaR763212
    wrote on last edited by
    #1

    When i try to open plutonium.exe it crushes and appears window "The program has been terminated". And this issue isn't about windows defender.

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    • Resxtundefined Offline
      Resxtundefined Offline
      Resxt Plutonium Staff
      wrote on last edited by
      #2

      https://plutonium.pw/docs/system-requirements/

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      • Qu4SaR763212undefined Offline
        Qu4SaR763212undefined Offline
        Qu4SaR763212
        wrote on last edited by
        #3

        I solved this problem by installing NET. framework. But now i can't launch MW3. 656556.png

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        • hindercanrunundefined Offline
          hindercanrunundefined Offline
          hindercanrun
          wrote on last edited by
          #4

          add plutonium to ur antivirus exclusion list and install any missing redists

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          • Resxtundefined Offline
            Resxtundefined Offline
            Resxt Plutonium Staff
            wrote on last edited by
            #5

            ElJerry SpazLaughter

            Crash with an error (0x000007b, crashdump error or similar)

            There is no easy answer for this but here are some possible solutions

            • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
            • Repair your game: https://plutonium.pw/docs/repair/
            • Update your GPU drivers
            • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
            • Download and run this script to install all the required redist: https://git.io/redists
            • If you're running the game in a virtual machine don't, this doesn't work
            • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
            • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
            • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
            • If you use an Avermedia capture card uninstall its drivers
            • Verify the integrity of your system files:
              Open the start menu and search for "cmd"
              Run cmd as admin
              Copy and paste (right click) each command below one by one in the cmd and press enter after each command
              Only put the next command when the one you ran is finished.
            DISM /Online /Cleanup-Image /CheckHealth
            DISM /Online /Cleanup-Image /ScanHealth
            DISM /Online /Cleanup-Image /RestoreHealth
            sfc /scannow
            

            Once it's done restart your PC

            As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

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            • Qu4SaR763212undefined Offline
              Qu4SaR763212undefined Offline
              Qu4SaR763212
              wrote on last edited by
              #6

              Thanks for detailed answer. But problem was in torrent version of mw3. I tried steam version and it worked.

              Resxtundefined 1 Reply Last reply
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              • Resxtundefined Offline
                Resxtundefined Offline
                Resxt Plutonium Staff
                replied to Qu4SaR763212 on last edited by
                #7

                Qu4SaR763212 we don't have a torrent version of MW3
                If you use random files that we don't support then yeah might not work, should have said it.
                If you want help you need to give the most detail you can especially when you're not following the instructions

                Anyways I'm glad you fixed the issue yourself 👍
                Enjoy!

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