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Launcher problem

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  • Minqundefined Offline
    Minqundefined Offline
    Minq
    wrote on last edited by
    #1

    I've been playing plutonium for a while without having problem and a friend of mine wanted to start playing but he have a problem.
    He tried to instal the launcher but he can't run it and thoses messages show up :
    He tried already so many things from the support but no one make it runs, do someone have any idea ?
    dqsdqs.png
    dsqdqs.png

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    • Resxtundefined Offline
      Resxtundefined Offline
      Resxt Plutonium Staff
      wrote on last edited by
      #2

      This is most likely a DNS or VPN or antivirus issue.
      In the end it's an internet issue on his side.
      If you want help you nees to give info on all this topic: any VPN installed, any DNS changed, what antivirus etc

      Also do the methods listed here one by one and carefully. I doubt that using a VPN for example would not work.
      https://plutonium.pw/docs/update/#fixing-failed-to-check-for-updates

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