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help me pls

Scheduled Pinned Locked Moved Launcher Support
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  • carloy99sundefined Offline
    carloy99sundefined Offline
    carloy99s
    wrote on last edited by
    #1

    anyone can help me with this problem? imagem_2023-01-05_211622471.png

    2871c789-3fb0-4c09-bf67-b2f729f60e64-image.png

    i already try follow these steps https://plutonium.pw/docs/update/#fixing-failed-to-check-for-updates

    loveeeeeeeeeeundefined GhostRider0125undefined 2 Replies Last reply
    1
    • carloy99sundefined carloy99s

      anyone can help me with this problem? imagem_2023-01-05_211622471.png

      2871c789-3fb0-4c09-bf67-b2f729f60e64-image.png

      i already try follow these steps https://plutonium.pw/docs/update/#fixing-failed-to-check-for-updates

      loveeeeeeeeeeundefined Offline
      loveeeeeeeeeeundefined Offline
      loveeeeeeeeee
      wrote on last edited by
      #2

      carloy99s try to install the game again erasing all the old files, it should be working after this

      carloy99sundefined 1 Reply Last reply
      0
      • carloy99sundefined carloy99s

        anyone can help me with this problem? imagem_2023-01-05_211622471.png

        2871c789-3fb0-4c09-bf67-b2f729f60e64-image.png

        i already try follow these steps https://plutonium.pw/docs/update/#fixing-failed-to-check-for-updates

        GhostRider0125undefined Offline
        GhostRider0125undefined Offline
        GhostRider0125
        Banned
        wrote on last edited by
        #3

        carloy99s and turn off ur ani virus cuz it thinks some of your files have virus so it deletes them

        1 Reply Last reply
        0
        • loveeeeeeeeeeundefined loveeeeeeeeee

          carloy99s try to install the game again erasing all the old files, it should be working after this

          carloy99sundefined Offline
          carloy99sundefined Offline
          carloy99s
          wrote on last edited by
          #4

          @love-self-harm I reinstalled with no ant virus and it didn't work

          Are these all the files? (Apparently)

          aa681f7a-9721-4a05-87d3-5bc7b3831b6a-image.png

          Resxtundefined loveeeeeeeeeeundefined 2 Replies Last reply
          0
          • carloy99sundefined carloy99s

            @love-self-harm I reinstalled with no ant virus and it didn't work

            Are these all the files? (Apparently)

            aa681f7a-9721-4a05-87d3-5bc7b3831b6a-image.png

            Resxtundefined Offline
            Resxtundefined Offline
            Resxt
            Plutonium Staff
            wrote on last edited by
            #5

            carloy99s this is not a game issue.
            Your internet fails to connect to Plutonium servers
            Recently Plutonium was blocked in Portugal (since your error seems to be in Portuguese)

            I doubt that you properly configured Google DNS or properly use a VPN.
            If you use a VPN and connect to let's say Germany, I really doubt you'd get this error

            1 Reply Last reply
            0
            • carloy99sundefined carloy99s

              @love-self-harm I reinstalled with no ant virus and it didn't work

              Are these all the files? (Apparently)

              aa681f7a-9721-4a05-87d3-5bc7b3831b6a-image.png

              loveeeeeeeeeeundefined Offline
              loveeeeeeeeeeundefined Offline
              loveeeeeeeeee
              wrote on last edited by
              #6

              carloy99s yes it is, like the admin said below, i think its a problem w ur region

              1 Reply Last reply
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