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Plutonium Launcher Issue Login

Scheduled Pinned Locked Moved Launcher Support
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  • jupreddundefined Offline
    jupreddundefined Offline
    jupredd
    wrote on last edited by
    #1

    Hello,

    I'm having a problem with the Plutonium Launcher a day after I downloaded it, where it worked completely fine.

    Today the launcher would let me log in automatically, but when I tried starting any games, it kept repeating the same error about:

    handshake: An established connection was aborted by the software in your host machine.

    And now I'm getting the error in the launcher and not being able to log in.

    I've tried a bunch of things such as: changing my DNS, disabling the file from my anti-virus and firewall and reinstalling Plutonium several times.

    Any help would be appreciated. Thank you.

    plutobug.png

    Dss0undefined 1 Reply Last reply
    0
    • jupreddundefined jupredd

      Hello,

      I'm having a problem with the Plutonium Launcher a day after I downloaded it, where it worked completely fine.

      Today the launcher would let me log in automatically, but when I tried starting any games, it kept repeating the same error about:

      handshake: An established connection was aborted by the software in your host machine.

      And now I'm getting the error in the launcher and not being able to log in.

      I've tried a bunch of things such as: changing my DNS, disabling the file from my anti-virus and firewall and reinstalling Plutonium several times.

      Any help would be appreciated. Thank you.

      plutobug.png

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by Dss0
      #2

      jupredd which antivirus software do you use? tried a vpn?

      jupreddundefined 1 Reply Last reply
      0
      • Dss0undefined Dss0

        jupredd which antivirus software do you use? tried a vpn?

        jupreddundefined Offline
        jupreddundefined Offline
        jupredd
        wrote on last edited by
        #3

        Dss0 I use Kapersky Anti-Virus and I also have ExpressVPN but it wasn't connected when I tried to log in.

        Dss0undefined 1 Reply Last reply
        0
        • jupreddundefined jupredd

          Dss0 I use Kapersky Anti-Virus and I also have ExpressVPN but it wasn't connected when I tried to log in.

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          jupredd ye try activating the vpn and see if you can log in. Also try completely disabling kaspersky.

          jupreddundefined 1 Reply Last reply
          0
          • Dss0undefined Dss0

            jupredd ye try activating the vpn and see if you can log in. Also try completely disabling kaspersky.

            jupreddundefined Offline
            jupreddundefined Offline
            jupredd
            wrote on last edited by
            #5

            Dss0 It worked, got past log in screen without error. I really appreciate your help. But do I have to keep the anti-virus off every time I want to use Plutonium?

            Dss0undefined 1 Reply Last reply
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            • jupreddundefined jupredd

              Dss0 It worked, got past log in screen without error. I really appreciate your help. But do I have to keep the anti-virus off every time I want to use Plutonium?

              Dss0undefined Offline
              Dss0undefined Offline
              Dss0
              Plutonium Staff
              wrote on last edited by
              #6

              jupredd so kaspersky blocks pluto's backend. It should be possible to add an exclusion somewhere in kaspersky. Add one for nix.plutonium.pw and cdn.plutonium.pw

              jupreddundefined 1 Reply Last reply
              0
              • Dss0undefined Dss0

                jupredd so kaspersky blocks pluto's backend. It should be possible to add an exclusion somewhere in kaspersky. Add one for nix.plutonium.pw and cdn.plutonium.pw

                jupreddundefined Offline
                jupreddundefined Offline
                jupredd
                wrote on last edited by
                #7

                Dss0 Thank you very much and take care! 🙂

                1 Reply Last reply
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