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Plutonium Launcher Issue Login

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  • jupreddundefined Offline
    jupreddundefined Offline
    jupredd
    wrote on last edited by
    #1

    Hello,

    I'm having a problem with the Plutonium Launcher a day after I downloaded it, where it worked completely fine.

    Today the launcher would let me log in automatically, but when I tried starting any games, it kept repeating the same error about:

    handshake: An established connection was aborted by the software in your host machine.

    And now I'm getting the error in the launcher and not being able to log in.

    I've tried a bunch of things such as: changing my DNS, disabling the file from my anti-virus and firewall and reinstalling Plutonium several times.

    Any help would be appreciated. Thank you.

    plutobug.png

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to jupredd on last edited by Dss0
      #2

      jupredd which antivirus software do you use? tried a vpn?

      jupreddundefined 1 Reply Last reply
      0
      • jupreddundefined Offline
        jupreddundefined Offline
        jupredd
        replied to Dss0 on last edited by
        #3

        Dss0 I use Kapersky Anti-Virus and I also have ExpressVPN but it wasn't connected when I tried to log in.

        Dss0undefined 1 Reply Last reply
        0
        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to jupredd on last edited by
          #4

          jupredd ye try activating the vpn and see if you can log in. Also try completely disabling kaspersky.

          jupreddundefined 1 Reply Last reply
          0
          • jupreddundefined Offline
            jupreddundefined Offline
            jupredd
            replied to Dss0 on last edited by
            #5

            Dss0 It worked, got past log in screen without error. I really appreciate your help. But do I have to keep the anti-virus off every time I want to use Plutonium?

            Dss0undefined 1 Reply Last reply
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            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to jupredd on last edited by
              #6

              jupredd so kaspersky blocks pluto's backend. It should be possible to add an exclusion somewhere in kaspersky. Add one for nix.plutonium.pw and cdn.plutonium.pw

              jupreddundefined 1 Reply Last reply
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              • jupreddundefined Offline
                jupreddundefined Offline
                jupredd
                replied to Dss0 on last edited by
                #7

                Dss0 Thank you very much and take care! 🙂

                1 Reply Last reply
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