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Launcher error when opening

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  • 4RTHURG5undefined Offline
    4RTHURG5undefined Offline
    4RTHURG5
    wrote on last edited by
    #1

    Hello, I don't speak English perfectly but I hope you can make me understand. I have an error when I want to open the launcher, the launcher is placed on the white screen, it throws me like 5 errors or less and the truth is the first time it happens to me because before when I installed it I did not get what happened that I changed the hard drive and I lost the previous data I hope and you can help me.

    Hola, no hablo ingles perfectamente pero espero que me puedan hacer entender. me da error cuando quiero abrir el lanzador el lanzador esta puesto en la pantalla blanca me tira como 5 errores o menos y la verdad es la primera vez que me pasa porque antes cuando lo instalé no me salía que paso que cambie el disco duro y perdi los datos anteriores espero y me puedan ayudar!ERROR 4.png ERROR 3.png ERROR 2.png ERRO 1.png

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    • Resxtundefined Offline
      Resxtundefined Offline
      Resxt Plutonium Staff
      wrote on last edited by
      #2

      How to fix GPUDriverD3D11 errors?

      • Update your GPU drivers https://www.howtogeek.com/135976/how-to-update-your-graphics-drivers-for-maximum-gaming-performance/
      • Install Direct X (even if it's already installed) https://www.microsoft.com/en-us/download/details.aspx?id=35
        Now restart your PC and try to start the launcher/your game again.

      If the issue persists then your PC probably doesn't have a Direct X 11 capable GPU but there is a way to bypass that.

      • Download and run DXCpl.exe https://drive.google.com/file/d/1qvWbHrnBVVibYozaO9peXcSS9ovEBMhd/view
      • Click "Edit List..."
      • Click the three dots right of the "enter a process or folder name" field and select "plutonium-launcher-win32.exe" located in C:\Users\Username\AppData\Local\Plutonium\bin (Username is your Windows username)
      • Tick the "force warp" checkbox and select "11_0" from the "feature level limit" dropdown menu
      • Hit OK & try to start the launcher/your game again.
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