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need help with login

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  • divvywtfundefined Offline
    divvywtfundefined Offline
    divvywtf
    wrote on last edited by
    #1

    yo so i havent played pluto ina few months n i wanted to come back but its not letting me login. im putting the username in correctly n im putting the right password but its giving me an error "handshake: certificate verify failed" what do i do? ive tried resetting my password, making an exclusion, redownloading pluto, deleting anti viruses and its not working at all.

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    • Reactivity0undefined Offline
      Reactivity0undefined Offline
      Reactivity0
      wrote on last edited by
      #2

      Was this ever solved? I seem to be having the same problem but there is no answer listed here.

      1 Reply Last reply
      1
      • tiger9980undefined Offline
        tiger9980undefined Offline
        tiger9980
        wrote on last edited by tiger9980
        #3

        @luh-divvy Reactivity0

        Your plutonium application is out of date.

        Solution: Find and run the file "plutonium.exe" on your computer.

        After that run your launcher file again ("plutonium-launcher-win32.exe") and the error code should disappear. You'll be able to login & resume playing.

        If you can't find the files, install the software "Find Everything" (https://www.voidtools.com/) and search "plutonium" instead of using file explorer

        Xerxesundefined 1 Reply Last reply
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        • divvywtfundefined Offline
          divvywtfundefined Offline
          divvywtf
          wrote on last edited by
          #4

          THANK U SO MUCH BRO

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          0
          • tiger9980undefined tiger9980

            @luh-divvy Reactivity0

            Your plutonium application is out of date.

            Solution: Find and run the file "plutonium.exe" on your computer.

            After that run your launcher file again ("plutonium-launcher-win32.exe") and the error code should disappear. You'll be able to login & resume playing.

            If you can't find the files, install the software "Find Everything" (https://www.voidtools.com/) and search "plutonium" instead of using file explorer

            Xerxesundefined Online
            Xerxesundefined Online
            Xerxes
            Plutonium Staff
            wrote on last edited by
            #5

            tiger9980 said in need help with login:

            After that run your launcher file again ("plutonium-launcher-win32.exe")

            Always use plutonium.exe, makes it much simpler.

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            • HaruhiroRDundefined Offline
              HaruhiroRDundefined Offline
              HaruhiroRD
              wrote on last edited by
              #6

              Hello everyone, I have the same problem and with the application and explorer I cannot find the "Plutonium.exe" I have always played with the "plutonium-launcher-win32.exe" What should I do d.d

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              • Xerxesundefined Online
                Xerxesundefined Online
                Xerxes
                Plutonium Staff
                wrote on last edited by
                #7

                Unless you have manually downloaded the launcher you must have plutonium.exe already somewhere.
                You can however just download it again from the install guide.

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