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When you dont recieve Password Recovery emails

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  • Korinthexundefined Offline
    Korinthexundefined Offline
    Korinthex
    wrote on last edited by
    #1

    Dear Plutonium users,

    If you have hotmail live Probably some others THEN you might not recieve any emails from plutonium.

    The solution : Whitelist this email adress : [email protected]

    Even thou this email adress is not blacklisted by me, i did not recieve any mails. Not in my inbox or spam or deleted folders.
    I had this same isssue with Escape from Tarkov.

    My guess is because it was a Russian company or website trying to send me the mail
    In this case i think because of the word plutonium the mail never arrives. But this is just speculation.

    I hope this helps, i had to make another account with different email adress to figure out which email adress is sending the mail so i could try and whitelist it so you guys dont have to!

    Back to killing Zombies !

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    • Eldorundefined Offline
      Eldorundefined Offline
      Eldor Plutonium Admin
      wrote on last edited by
      #2

      Microsoft is notorious for silently dropping emails, even if they are legit and use proper security features. This is something that has plagued us for a long time, but we have something in the pipeline that hopefully improves deliverability without costing a fortune.

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