I dont know why I have been banned
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I was banned for hacking and I don't know why, I'm legit and I want to prove that I don't have any suspicious files
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someone please can help me with this problem
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Did you buy the steam files legit? or did you pirate them? After several other clients got shut down for piracy I presume they made a new rule in their terms of service where if found playing online without the "legal game files" aka with pirated files. You might have been banned for that reason.
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We don't do anything as such. You will have to wait 7 days for your ban to expire.
Feel free to read the anti-cheat policy here: https://plutonium.pw/docs/anticheat/
Also, familiarize yourself with how to use software like OBS with Plutonium: https://plutonium.pw/docs/recording-plutonium-obs -
But it was installed by the official Plutonium site. Has you have been removed, can it be the cause of this problem?