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plutonium isn't opening

Scheduled Pinned Locked Moved Launcher Support
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  • Randote1811undefined Offline
    Randote1811undefined Offline
    Randote1811
    wrote on last edited by
    #8

    They found the error, because I'm also trying to solve it but nothing

    1 Reply Last reply
    0
    • PGarglerundefined Offline
      PGarglerundefined Offline
      PGargler
      wrote on last edited by
      #9

      I had the same error a few days ago, coming and going. Everything works after switching my network from 5GHz to 2.4GHz. The download speeds between my 2.4GHz and 5GHz networks differ by a factor of nearly 10 while the upload speeds remain the same. I definitely need to contact my service provider as things have been fishy lately with networks dropping on occasion and bad TV signals.

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      • PGarglerundefined Offline
        PGarglerundefined Offline
        PGargler
        wrote on last edited by
        #10

        It even works once I switch back to the 5GHz network I was originally using, so either the updater fixed itself, or it simply needed a little "kick" that seemed to come from switching to another network.

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        • mason2025undefined Offline
          mason2025undefined Offline
          mason2025
          wrote on last edited by
          #11

          Im having the same issue, yesterday and this morning it was working fine but from one moment whenever I launch the launcher and it reaches the "Fetching update info..." it stays there until the conection is timed-out and launches the error:
          Crash ID: 2df27d65f0434d7e9a2cd26529b8be06
          System.Threading.Tasks.TaskCanceledException: A task was canceled.
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
          at Plutonium.Updater.Core.HTTP.<GetJsonAsync>d__3`1.MoveNext()
          --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
          at Plutonium.Updater.Core.Updater.<Run>d__24.MoveNext()
          --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
          at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

          I deactivated the firewall and eveything in order to discard if that was the thing blocking the request, but I haven't been able to make it work. If someone knows what else to try I will appreciate it.

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          • alexqm2915undefined Offline
            alexqm2915undefined Offline
            alexqm2915
            wrote on last edited by
            #12

            I'm having the same issue, and tried the same thing, didn't work

            1 Reply Last reply
            0
            • AlJacksonundefined Offline
              AlJacksonundefined Offline
              AlJackson
              wrote on last edited by
              #13

              Same issue, still not resolved for me. It used to work fine, did not change anything on my broadband, stopped working at some point. It works fine when providing internet hotspot from my phone data provider, but not from normal broadband. Tried firewall on router settings off and anti-virus on pc off, tried to run with administrator, no success.

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              • Neptune_23undefined Offline
                Neptune_23undefined Offline
                Neptune_23
                wrote on last edited by
                #14

                i just cant sync my steam games to it for some reason

                1 Reply Last reply
                0
                • JulenIzaaundefined Offline
                  JulenIzaaundefined Offline
                  JulenIzaa
                  wrote on last edited by
                  #15

                  Mine isn't working neither, I get the same error you guys got and 4 hours ago I was playing normally. Don't really know how to find a solution.

                  Resxtundefined 1 Reply Last reply
                  0
                  • ElDelMohicanoundefined Offline
                    ElDelMohicanoundefined Offline
                    ElDelMohicano
                    wrote on last edited by
                    #16

                    Same problem, uninstall and cant install again, crazy, i was playing last night

                    1 Reply Last reply
                    0
                    • JulenIzaaundefined JulenIzaa

                      Mine isn't working neither, I get the same error you guys got and 4 hours ago I was playing normally. Don't really know how to find a solution.

                      Resxtundefined Offline
                      Resxtundefined Offline
                      Resxt
                      Plutonium Staff
                      wrote on last edited by
                      #17

                      JulenIzaa ElDelMohicano
                      Use Cloudflare Warp

                      1 Reply Last reply
                      1
                      • The-Crusader-UwUundefined Offline
                        The-Crusader-UwUundefined Offline
                        The-Crusader-UwU
                        wrote on last edited by
                        #18

                        i was able to fix this by unplugging my ethernet, it worked instantly after, granted I still reinstalled.

                        1 Reply Last reply
                        0
                        • Pokeeeundefined Pokeee

                          It was working fine a few days ago, I tried opening it today and I get this crash message after it sits for a while trying to load:

                          Crash ID: c8a6883aa5c04b6c870091fda97bd441
                          System.Threading.Tasks.TaskCanceledException: A task was canceled.
                          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
                          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                          at Plutonium.Updater.Core.HTTP.<GetJsonAsync>d__3`1.MoveNext()
                          --- End of stack trace from previous location where exception was thrown ---
                          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
                          at Plutonium.Updater.Core.Updater.<Run>d__24.MoveNext()
                          --- End of stack trace from previous location where exception was thrown ---
                          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
                          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
                          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
                          at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

                          seif_yastaundefined Offline
                          seif_yastaundefined Offline
                          seif_yasta
                          wrote on last edited by
                          #19

                          Pokeee i have the same error what should i do
                          yesterday i had the same error but i tried a lot and it opened now it dosent open with anything

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                          0
                          • vlxeyzISbetterundefined Offline
                            vlxeyzISbetterundefined Offline
                            vlxeyzISbetter
                            wrote on last edited by
                            #20

                            i have the same issue any fixes?

                            Gamertavo16undefined 1 Reply Last reply
                            0
                            • vlxeyzISbetterundefined vlxeyzISbetter

                              i have the same issue any fixes?

                              Gamertavo16undefined Offline
                              Gamertavo16undefined Offline
                              Gamertavo16
                              wrote last edited by
                              #21

                              vlxeyzISbetter utilice CloudfIre WRAP

                              1 Reply Last reply
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